How to Convert Older Word Files to Microsoft 365 Format
Question details
The user wants to know if legacy Word documents (such as Word 2010 files) need to be converted to the modern Microsoft 365 format, and how to perform this conversion if necessary.

- Product
- Microsoft Word
- Device & OS
- not provided
- Scenario
- Opening older .doc files in Microsoft 365, observing them open in Compatibility Mode, and deciding whether to update their file format.
- Observed behavior
- Older Word files open in Compatibility Mode, restricting access to newer Microsoft 365 features, or double-clicking the file opens an older version of Word instead of Microsoft 365.
Before converting your older documents, verify if you need to share them with users on legacy systems or maintain exact original pagination, as updating the format might slightly alter the document layout.
Convert the Document Using the Info Menu
Use this built-in conversion tool to permanently update the current file from Compatibility Mode to the modern Microsoft 365 format.
This method updates the file in place. Once converted, you will be able to use all the latest Microsoft 365 editing tools and features that were previously locked.
Launch Microsoft Word and open the legacy document. You will likely see 'Compatibility Mode' in the title bar next to the document name.
Click on the 'File' tab in the top-left corner of the ribbon, then select 'Info' from the left sidebar.
Click on the 'Convert' button located next to the Compatibility Mode section. A prompt will appear explaining that the document will be upgraded; click 'OK' to confirm.

Save a Copy as a Modern DOCX File
Use this method to create a modern version of the document while keeping the original older file intact as a backup.
Fix Default File Associations
If double-clicking an older file opens it in Word 2010 instead of your new Microsoft 365 application, update your system's default apps.
Convert Older Word Files Seamlessly with WPS Writer
WPS Writer offers native support for opening, editing, and converting legacy Word files. You can upgrade older documents to the modern format without worrying about layout distortion or compatibility issues.
- 1. Open your older file: Launch WPS Writer and open the legacy .doc file you wish to upgrade.
- 2. Access the Save As menu: Click the 'Menu' button in the top-left corner and select 'Save As' from the dropdown list.
- 3. Save as modern format: Select 'Microsoft Word Document (*.docx)' from the file type options, choose your save location, and click 'Save'.

Frequently Asked Questions
Do I have to convert older Word documents to use them in Microsoft 365?
No, it is usually not required. Microsoft 365 can natively open and edit older .doc files. However, keeping them in the older format will lock them in Compatibility Mode, preventing you from using newer Word features.
What is Compatibility Mode in Word?
Compatibility Mode is a feature that temporarily disables new, advanced editing features in Word. This ensures that when you edit an older document, you don't introduce elements that would break the layout if the file is later opened by someone using an older version of Word.
Will converting my Word document ruin its formatting?
Generally, the formatting remains intact. However, because modern versions of Word use an updated layout and rendering engine, you might notice slight shifts in pagination or line breaks. Do not convert the file if maintaining the exact original pagination is critical.
Why does double-clicking a file still open Word 2010 after installing Microsoft 365?
This happens due to incorrect file associations in your operating system, where legacy .doc files are still linked to the older software. You can fix this by right-clicking the file, selecting 'Open with', choosing the Microsoft 365 version of Word, and setting it as the default application.




