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Document Editing Problems

How to Copy Text and Comments from Word Desktop to Word for the Web

Muhammad TalhaMuhammad Talha Oct 20, 2026 868 views

Question details

The user wants to transfer text along with its associated comments from a local Word desktop application to Word for the web without losing the comments.

How to Copy Text and Comments from Word Desktop to Word for the Web
Product
Microsoft Word
Device & OS
not provided
Scenario
Copying content containing comments from a local document and pasting it into a cloud-based document.
Observed behavior
When copying content directly from the Word desktop application and pasting it into Word for the web, the text is transferred but the attached comments are lost.
Before you start

Ensure you have the Microsoft Word desktop application installed on your computer and that you are signed in to the same Microsoft account used for your Word for the web document.

Solution 1Recommended

Use the Word Desktop Application for Both Documents

Since Word for the web does not fully support pasting comments directly from the desktop clipboard, opening both the source and destination documents in the desktop app ensures all elements are preserved.

The web version of Word operates with restricted clipboard access compared to local applications. By bridging the transfer exclusively within the desktop environment, you bypass the web clipboard limitations entirely.

1
Open the Source Document

Launch the Microsoft Word desktop application and open the local document containing the text and comments you want to copy.

2
Open the Destination Document in Desktop App

In Word for the web, open your destination document. Click on 'Editing' or 'Viewing' in the top ribbon menu, and select 'Open in Desktop App' to launch it locally.

3
Copy the Content

In your source document, highlight the desired text and its associated comments. Press Ctrl + C (or right-click and select Copy).

4
Paste into the Destination Document

Navigate to the destination document opened in the desktop app, click where you want the content to go, and press Ctrl + V. The text and comments will paste successfully.

Use the Word Desktop Application for Both Documents
Syncing Changes: Once you have pasted the content, simply save the destination document. The changes, including the new comments, will automatically sync back to Word for the web.
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Frequently Asked Questions

Why do comments disappear when pasting into Word for the web?

Word for the web operates within a web browser, which limits its ability to read complex metadata from your computer's local clipboard. Consequently, while standard text transfers easily, embedded elements like comments are often stripped during the transfer.

Can I copy text and comments between two Word for the web documents?

Yes. If both the source and destination documents are opened in Word for the web within the same browser session, the web-based clipboard can accurately process and transfer the comments along with the text.

Will uploading a Word document to OneDrive preserve my comments?

Yes, uploading the actual .docx file to OneDrive or SharePoint preserves the file entirely. All text, formatting, comments, and track changes will remain fully intact when you open the file in Word for the web.