How to Open and Edit the Enterprise Global Template in Project Online
Question details
The user needs a reliable method to access, modify, and save the Enterprise Global template in Project Online.

- Product
- Microsoft Project
- Device & OS
- not provided
- Scenario
- Attempting to open and edit the Enterprise Global template using Microsoft Project connected to Project Web App (PWA).
- Observed behavior
- Opening the Enterprise Global template normally causes Microsoft Project to hang or freeze, preventing the user from making necessary modifications.
Ensure you have administrative privileges in Project Web App (PWA) and that Microsoft Project Professional is properly installed on your machine.
Connect PWA Account and Access via the Organizer
This is the recommended and most stable method to access the Enterprise Global template without causing Microsoft Project to freeze.
By setting your Project Web App account as the default profile and skipping the loading of summary resource assignments, you can bypass the data bottleneck that typically causes the application to hang.
In Project Professional, configure and connect your Project Web App (PWA) account, and make sure to set it as the default account in your settings.
Restart Microsoft Project. When signing in, choose the option to proceed without loading summary resource assignments.
Click on the 'File' menu, select 'Info', and then click on 'Organizer' located under the 'Organize Global Template' section.
In the Organizer window, locate and select the 'Open Enterprise Global' option to securely load the file.
Make the required changes to your enterprise template, save your progress, close the file, and then check it back into Project Online.

Manage Everyday Projects with WPS Office
While advanced Enterprise Global configurations require Microsoft Project, WPS Office serves as a highly compatible, free alternative for everyday project tracking, document editing, and spreadsheet management.
- 1. Download and install: Visit the official WPS website to download and install WPS Office for free on your preferred device.
- 2. Browse templates: Open the application, navigate to the homepage, and click on the 'Templates' section.
- 3. Start project tracking: Search for 'Project Management' to instantly download and use pre-formatted Gantt charts and project timelines.

Frequently Asked Questions
Why does Microsoft Project hang when I open the Enterprise Global template?
This issue typically occurs due to large volumes of cache data or heavy summary resource assignments attempting to load simultaneously over the network. Bypassing summary resource assignments during sign-in usually resolves the freezing.
Where can I find the Organizer tool in Microsoft Project?
The Organizer tool can be accessed by clicking the 'File' tab on the ribbon, selecting 'Info', and looking under the 'Organize Global Template' section.
Why is the 'Open Enterprise Global' option missing from my settings?
This option is only visible if you are signed into a Project Web App (PWA) profile with administrative privileges. Ensure you are not logged into a standard local profile and that your PWA account is set as the default connection.




