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Template Issues

How to Open and Edit the Enterprise Global Template in Project Online

Tauseeq MagsiTauseeq Magsi Oct 10, 2026 870 views

Question details

The user needs a reliable method to access, modify, and save the Enterprise Global template in Project Online.

How to Open and Edit the Enterprise Global Template in Project Online
Product
Microsoft Project
Device & OS
not provided
Scenario
Attempting to open and edit the Enterprise Global template using Microsoft Project connected to Project Web App (PWA).
Observed behavior
Opening the Enterprise Global template normally causes Microsoft Project to hang or freeze, preventing the user from making necessary modifications.
Before you start

Ensure you have administrative privileges in Project Web App (PWA) and that Microsoft Project Professional is properly installed on your machine.

Solution 1Recommended

Connect PWA Account and Access via the Organizer

This is the recommended and most stable method to access the Enterprise Global template without causing Microsoft Project to freeze.

By setting your Project Web App account as the default profile and skipping the loading of summary resource assignments, you can bypass the data bottleneck that typically causes the application to hang.

1
Set up PWA connection

In Project Professional, configure and connect your Project Web App (PWA) account, and make sure to set it as the default account in your settings.

2
Restart and sign in safely

Restart Microsoft Project. When signing in, choose the option to proceed without loading summary resource assignments.

3
Navigate to Organizer

Click on the 'File' menu, select 'Info', and then click on 'Organizer' located under the 'Organize Global Template' section.

4
Open the template

In the Organizer window, locate and select the 'Open Enterprise Global' option to securely load the file.

5
Edit, save, and check in

Make the required changes to your enterprise template, save your progress, close the file, and then check it back into Project Online.

Connect PWA Account and Access via the Organizer
Check-In Requirement: Failing to check the file back in will lock the Enterprise Global template for other administrators and prevent your changes from propagating across the organization.
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Frequently Asked Questions

Why does Microsoft Project hang when I open the Enterprise Global template?

This issue typically occurs due to large volumes of cache data or heavy summary resource assignments attempting to load simultaneously over the network. Bypassing summary resource assignments during sign-in usually resolves the freezing.

Where can I find the Organizer tool in Microsoft Project?

The Organizer tool can be accessed by clicking the 'File' tab on the ribbon, selecting 'Info', and looking under the 'Organize Global Template' section.

Why is the 'Open Enterprise Global' option missing from my settings?

This option is only visible if you are signed into a Project Web App (PWA) profile with administrative privileges. Ensure you are not logged into a standard local profile and that your PWA account is set as the default connection.