'%3e%3cpath%20d='M8%200C12.4183%200%2016%203.58172%2016%208C16%2012.4183%2012.4183%2016%208%2016C3.58172%2016%200%2012.4183%200%208C0%203.58172%203.58172%200%208%200ZM11.6162%204.38379C11.2257%203.99337%2010.5927%203.99338%2010.2021%204.38379L8%206.58594L5.79785%204.38379C5.40732%203.99334%204.77429%203.99329%204.38379%204.38379C3.99331%204.77429%203.99335%205.40733%204.38379%205.79785L6.58594%208L4.38379%2010.2021C3.99348%2010.5927%203.99341%2011.2257%204.38379%2011.6162C4.77426%2012.0066%205.40734%2012.0065%205.79785%2011.6162L8%209.41406L10.2021%2011.6162C10.5927%2012.0066%2011.2257%2012.0067%2011.6162%2011.6162C12.0067%2011.2257%2012.0066%2010.5927%2011.6162%2010.2021L9.41406%208L11.6162%205.79785C12.0066%205.40735%2012.0066%204.77429%2011.6162%204.38379Z'%20fill='%23080E17'%20fill-opacity='0.46'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3761_713'%3e%3crect%20width='16'%20height='16'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
How to Stop Promotional Messages When Sharing Files in Adobe Acrobat
Question details
The user wants to remove the automatic promotional message that is added by the application when sharing a file copy.
- Product
- Adobe Acrobat Reader
- Device & OS
- not provided
- Scenario
- Sharing a PDF file by sending a copy from the application to another user or platform.
- Observed behavior
- A promotional message for Adobe Acrobat Reader is automatically appended to the shared message, with no visible setting available to disable it.
Ensure your application is updated to the latest version, as developers frequently release patches or adjust settings based on user feedback regarding unwanted default behaviors.
Manually Remove the Promotional Text Before Sending
Since there is currently no built-in toggle to disable the promotional message, manually deleting the text in the target sharing app is the most direct workaround.
When you use the 'Send a copy' feature, the application passes the file and a pre-written promotional string to your device's sharing service. Because the application lacks a setting to prevent this, you must intercept the message before it is sent.
Open your PDF document, tap the Share icon, and select the 'Send a copy' option.
Choose the app you want to use to send the file, such as an Email client, WhatsApp, or standard Messages.
Once the draft message opens in your chosen app, tap into the text field, select the promotional text, and delete it before hitting the send button.
Use the Share Link Feature Instead
If you do not strictly need to send a physical copy of the file, sharing a web link to the document can sometimes bypass the automatic promotional text.
Share PDFs Cleanly with WPS Office
Tired of applications adding unwanted promotional messages to your shared files? WPS Office is a powerful, lightweight alternative that lets you view, edit, and share PDF files seamlessly without forcing promotional text into your emails or messages.
- 1. Download WPS Office: Install WPS Office from the official website or your device's app store.
- 2. Open your PDF file: Launch WPS Office and open the PDF document you wish to share.
- 3. Share without ads: Tap the Share button and send your file cleanly—no promotional messages will be appended.
Frequently Asked Questions
Can I turn off the promotional message in Adobe Acrobat Reader settings?
Currently, there is no built-in setting or toggle in the application to disable the promotional message that appears when sending a copy of a file. The official support team is investigating the issue.
Why is the promotional message suddenly appearing?
This behavior was introduced in recent application updates as a way to promote services to new users. It is a default behavior rather than a bug on your specific device.
Will reinstalling the application remove the sharing message?
No, reinstalling the app or clearing the cache will not remove the message. Because it is programmed into the current version's sharing function, you must either manually delete the text before sending or wait for a developer patch.
How can I share a PDF via email without the extra text?
When you choose your email app after tapping 'Send a copy', the draft will open containing the promotional text in the body. Simply highlight and delete this text before typing your own message and sending the email.
