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Fix Outlook Scheduling Poll Links Redirecting to Inbox on Mac
Question details
Users attempting to vote on an Outlook Scheduling Poll are unexpectedly redirected to their Outlook on the web inbox instead of the poll voting page.
- Product
- Microsoft Outlook
- Device & OS
- Mac
- Scenario
- Clicking a Scheduling Poll voting link from an email on a Mac computer.
- Observed behavior
- The web browser opens the poll link but instantly redirects the user to their Outlook on the web inbox, preventing them from accessing or submitting the poll.
Before modifying your browser's privacy settings, ensure that your web browser is updated to the latest version and that you are logged into the correct Microsoft account.
Adjust Browser Privacy and Cookie Settings
Modifying your browser's tracking protection to allow cross-site cookies can prevent the poll link from redirecting incorrectly.
Strict browser privacy settings on Mac often block the cross-site tracking cookies required by Microsoft services to authenticate and load the Scheduling Poll correctly. Adjusting these settings resolves the redirection issue.
In Firefox, click the Menu button (three horizontal lines) in the top-right corner and select Settings.
Click on 'Privacy & Security' from the left-hand menu.
Under the 'Enhanced Tracking Protection' section, select the 'Custom' option.
Check the box for Cookies and ensure that the dropdown menu is set to allow cross-site tracking cookies.
Close the settings tab and click the Outlook Scheduling Poll link from your email again to access the voting page.
Vote Using a Mobile Device
If adjusting browser settings does not work while Microsoft investigates the service issue, you can temporarily access and vote on the poll using a smartphone.
Try WPS Office for a Seamless and Free Productivity Experience
While Microsoft investigates and resolves backend issues with Outlook services like the Scheduling Poll, consider equipping your Mac with WPS Office. It is a highly compatible, lightweight, and free alternative to Microsoft Office that easily handles all your document, spreadsheet, and presentation needs.
Frequently Asked Questions
Why does my Outlook Scheduling Poll link go straight to my inbox?
This usually happens because strict browser privacy settings block cross-site cookies needed by Microsoft to load the poll interface. It can also occur during temporary Microsoft service outages.
Is Microsoft aware of the scheduling poll redirect issue?
Yes, Microsoft engineers are actively addressing this issue. Updates regarding permanent backend fixes will be posted by Microsoft when available.
Can I use Safari or Chrome instead of Firefox to fix this?
Yes, but you may still encounter the issue if strict privacy features are enabled. You will need to access Safari's Privacy preferences to disable 'Prevent cross-site tracking' or allow third-party cookies in Chrome settings to stop the redirection.
