Send & Receive Issues

How to Restore the Missing Send Button in Outlook or Hotmail

Ayan Masood Oct 22, 2026 868 views

Question details

The user needs to restore the 'Send' button that has disappeared from their email application interface.

How to Restore the Missing Send Button in Outlook or Hotmail

Product: Microsoft Outlook / Hotmail
Device & OS: not provided
Scenario: Attempting to compose or reply to an email but unable to send it because the required button is not visible.
Observed behavior: The Send button is completely missing from the email composition window, even though the email account is still listed in the account settings.

Before you start

Before removing your email account, ensure you have your current email address and password handy, as you will need them to re-add the account to the application.

Solution 1Recommended

Remove and Re-add the Email Account in Account Settings

Refreshing the account connection by completely removing and re-adding it usually resolves interface glitches and restores missing commands like the Send button.

This process forces the email application to rebuild the local profile settings for that specific account, which fixes synchronization and display errors without affecting the emails stored on the server.

Access Account Settings

Open Microsoft Outlook, click on the 'File' tab in the top-left corner, navigate to 'Info', click on 'Account Settings', and then select 'Account Settings...' from the drop-down menu.

Remove the Affected Account

In the Account Settings window under the 'Email' tab, click on the specific Hotmail or Outlook account that is missing the Send button, then click the 'Remove' button. Confirm any prompts that appear.

Re-add the Account

Still in the Account Settings window, click the 'New...' button. Enter your email address, click 'Connect', and input your password when prompted to set up the account again.

Verify the Fix

Once the account is successfully added, close the settings window. Open a new email draft and verify that the Send button is now available in the top ribbon.

Remove and Re-add the Email Account in Account Settings

Data Safety: If you are using an IMAP or Exchange account, removing the account from Outlook will not delete your emails. They will safely resync from the server when you add the account back.

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Frequently Asked Questions

Why did the Send button disappear from my Outlook in the first place?

This issue typically occurs due to a corrupted local email profile, a temporary glitch during a software update, or an interrupted synchronization connection between the email client and the server.

Will I lose my contacts or calendar events by removing the account?

If your account is configured via Exchange or IMAP, your contacts and calendar events are safely backed up on the server and will restore automatically. However, if you are using a POP3 setup without saving to a PST file, you should back up your local data first.

What should I do if the Send button is still missing after re-adding the account?

If re-adding the account does not work, try repairing your Office installation via the Windows Control Panel (Programs and Features > Modify > Quick Repair), or try creating a completely new Outlook profile through the Windows Mail settings.

Outlook & Email Problems