How to Fix Excel Analysis Services Connection and Database Driver Errors
Question details
The user encounters a database driver error preventing Excel from completing an operation while connecting to an Analysis Services cube.

- Product
- Microsoft Excel
- Device & OS
- not provided
- Scenario
- Attempting to connect Excel to an Analysis Services cube to import, retrieve, or analyze database information.
- Observed behavior
- Excel displays an error message stating that an operation using the database driver could not be completed, and the database connection drops or fails to initiate.
Ensure you have the correct and updated login credentials for the Analysis Services cube, and verify that your device has an active network connection to the database server.
Clear Existing Data Source Permissions
This is the most common fix for connection errors. It removes cached, outdated, or corrupted credentials that block Excel from communicating with the server.
Excel saves your data connection credentials globally to speed up future connections. However, if your password changes or the cached data becomes corrupted, it will throw a database driver error. Clearing these permissions forces Excel to establish a fresh connection.
Launch Excel and open the workbook. Navigate to the 'Data' tab on the top ribbon, click on 'Get Data', and select 'Data Source Settings' from the dropdown menu.
In the Data Source Settings dialog box, switch from 'Data sources in current workbook' to the 'Global permissions' toggle at the top.
Scroll through the list to find the URL or server name of your Analysis Services cube. Select it, click the 'Clear Permissions' button at the bottom, and confirm the action.
Close the settings window and try connecting to the Analysis Services cube again. When prompted, enter your updated username and password.

Repair or Reinstall Database Driver Components
Use this method if clearing permissions does not work, which indicates that the Microsoft Query or database driver files are physically corrupted.
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If you frequently encounter database driver or Analysis Services errors in Microsoft Excel, consider switching to WPS Office. It provides a lightweight, highly compatible spreadsheet environment that easily handles complex datasets and integrates seamlessly with Microsoft Office formats without the heavy background errors.
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Frequently Asked Questions
Why does Excel show a database driver error when connecting to Analysis Services?
This error usually occurs due to cached outdated connection credentials, corrupted Microsoft Query components, network connection drops, or an incompatible database driver version installed on your computer.
Will clearing data source permissions delete my existing Excel data?
No, clearing global permissions only removes the saved login credentials and connection rules for that specific server. Your workbook data remains completely safe. You will simply need to re-enter your username and password the next time you connect.
How do I update my database drivers for Excel?
You can update your drivers by downloading the latest Microsoft Analysis Services OLE DB Provider (MSOLAP) or SQL Server Native Client directly from the official Microsoft Download Center and running the installer on your PC.




