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Office Installation Errors

Can Microsoft Office Click-to-Run and MSI Installations Coexist?

Algirdas JasaitisAlgirdas Jasaitis Oct 7, 2026 874 views

Question details

The user is asking whether Click-to-Run (C2R) and MSI Microsoft Office installations can coexist, particularly when attempting to download and install volume-licensed products like Project 2019.

Can Microsoft Office Click-to-Run and MSI Installations Coexist?
Product
Microsoft Office, Microsoft Project 2019
Device & OS
not provided
Scenario
Deploying multiple Microsoft Office products using mixed installation technologies (Click-to-Run and MSI) on a single computer.
Observed behavior
The system prevents the installation of a new Office product because overlapping applications using Click-to-Run and MSI technologies cannot coexist on the same machine.
Before you start

Before installing new Office software, verify your current installation type by opening an Office app (like Word), navigating to File > Account, and checking for the 'Update Options' button, which indicates a Click-to-Run installation.

Solution 1Recommended

Uninstall Conflicting Office Installations

Since Click-to-Run and MSI installations generally cannot coexist, you must remove the conflicting version before installing your desired Office or Project product.

Microsoft enforces strict rules regarding installation technologies. If you have an MSI-based version of Office installed and try to install a Click-to-Run version of Visio or Project (or vice versa), the installation will be blocked.

1
Open the Control Panel

Press the Windows key, type 'Control Panel' in the search bar, and press Enter to launch the application.

2
Navigate to installed programs

Click on 'Programs', followed by 'Programs and Features' to view a list of all installed software on your computer.

3
Uninstall the conflicting version

Scroll through the list to find your existing Microsoft Office installation. Right-click on it and select 'Uninstall'. Follow the on-screen prompts to completely remove the software.

4
Restart and install the new software

Restart your computer to ensure all background services are cleared, then proceed to install your new version of Microsoft Office or Project.

Uninstall Conflicting Office Installations
Check Compatibility: Always ensure that the Office suite and any standalone applications (like Project or Visio) use the exact same installation technology (both MSI or both Click-to-Run) and are ideally of the same version year.
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Frequently Asked Questions

How can I tell if my Office installation is MSI or Click-to-Run?

Open any Office application like Word or Excel, click on 'File', and select 'Account' (or 'Office Account'). Under the Product Information section, look for an 'Update Options' button. If it is present, your installation uses Click-to-Run. If it is missing, you have an MSI (Windows Installer) version.

Can I install Visio or Project on a computer that already has Office?

Yes, but they must utilize the same installation technology. You cannot install an MSI version of Visio or Project if you already have a Click-to-Run version of Office installed, and vice versa. They must also generally be of the same version year.

Why did Microsoft switch from MSI to Click-to-Run?

Click-to-Run is a modern deployment technology designed to provide faster installations, seamless background updates, and better application virtualization. This ensures users always have the latest security patches and features without manual intervention, which MSI struggles to support efficiently.