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How to Disable or Uninstall a Microsoft Office 365 Trial
Question details
The user wants to stop Microsoft 365 trial prompts and completely remove the trial version without affecting their existing Office 2019 installation.
- Product
- Microsoft Office 365
- Device & OS
- Windows
- Scenario
- Setting up a new computer that comes with a pre-installed Microsoft 365 trial while already owning a license for Office 2019.
- Observed behavior
- Frequent pop-ups and prompts to activate or purchase the Microsoft 365 trial are interrupting the use of the already licensed Office 2019 software.
Before uninstalling, ensure you have your Office 2019 product key or Microsoft account login details handy, just in case you need to verify your existing license after the removal.
Uninstall the Microsoft 365 Trial via Windows Settings
The most effective way to stop trial prompts is to completely remove the trial version from your system settings.
Office 365 and Office 2019 are recognized as separate products by your operating system. Uninstalling the trial version will not impact your fully licensed Office 2019 suite.
Click on the Start menu and select the gear icon to open Settings, or press the Windows Key + I on your keyboard.
In the Settings window, select 'Apps' from the sidebar menu, then click on 'Installed apps' (or 'Apps & features' on older Windows versions).
Scroll through the list of installed programs or use the search bar to find 'Microsoft 365' or 'Microsoft Office 365 Trial'.
Click the three dots next to the Microsoft 365 entry (or click on the app name directly) and select 'Uninstall'. Follow the on-screen prompts to complete the removal.
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- 1. Download the Installer: Visit the official WPS Office website and click the free download button.
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Frequently Asked Questions
Will uninstalling the Office 365 trial delete my saved documents?
No, uninstalling the trial only removes the software application. All your saved documents, spreadsheets, and presentations will remain safely stored on your computer's hard drive.
How do I know if I am currently using Office 2019 or the Office 365 trial?
Open any Office app like Word, click on 'File' in the top-left corner, and select 'Account' at the bottom. Under 'Product Information', you will see exactly which version is currently active and whether it is a subscription product.
Why is my new computer prompting me to buy Office when I already own a license?
Many computer manufacturers pre-install a Microsoft 365 trial on new devices as a default setting. If you already own a standalone license like Office 2019, these prompts occur because the system is defaulting to the pre-installed trial software instead of your licensed version.
