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How to Download the 64-bit Version of Office Home and Student 2013
Question details
The user wants to install the 64-bit version of Microsoft Office Home and Student 2013, but the product key download page defaults to the 32-bit edition.
- Product
- Microsoft Office Home and Student 2013
- Device & OS
- not provided
- Scenario
- Attempting to download the 64-bit installer for Office 2013 using an authenticated product key or via a Microsoft account.
- Observed behavior
- The system automatically downloads the 32-bit version, and the user cannot find the menu or option to select the 64-bit version in their account services page.
Ensure that any existing 32-bit versions of Microsoft Office are completely uninstalled from your computer, as 32-bit and 64-bit architectures cannot coexist on the same system.
Select the 64-bit Download Option in Your Microsoft Account
Use this method to access the advanced download options and force the Microsoft portal to provide the 64-bit installer.
By default, older versions of Microsoft Office default to the 32-bit installation to maintain compatibility with legacy add-ins. You must manually select the 64-bit option hidden under the advanced installation settings.
Navigate to https://account.microsoft.com/services and log in using the Microsoft account linked to your Office 2013 product.
Find 'Office Home & Student 2013' under your listed services and subscriptions, then click the 'Install' button next to it.
In the installation pop-up window, look for a link labeled 'Other options', 'Advanced', or 'Choose a version'. Click this link to reveal additional architecture options.
From the dropdown menu, select '64-bit', then click 'Install' to begin downloading the 64-bit executable file.
Resolve Missing Product Key Entitlements
Use this method if you purchased a prepaid key from a third-party retailer and your Office product does not appear in your Microsoft account.
Switch to WPS Office for a Hassle-Free Experience
Dealing with legacy Office 2013 installation errors, hidden 64-bit installers, and complicated third-party product keys can be frustrating. WPS Office provides a modern, fully supported, and highly compatible alternative that is completely free and easy to install.
- 1. Visit the WPS Office Website: Go to the official WPS Office website to access the latest version.
- 2. Download the Installer: Click the 'Free Download' button to get the unified installer, which automatically optimizes for your system architecture.
- 3. Install and Start Creating: Run the downloaded file and follow the simple on-screen prompts to complete the installation in minutes.
Frequently Asked Questions
Why does Office 2013 automatically download the 32-bit version?
Microsoft traditionally defaults to the 32-bit version for older Office releases like 2013 to ensure maximum compatibility with legacy add-ins and older operating systems. The 64-bit option must be manually selected from the advanced download options.
Can I install 64-bit Office if I already have 32-bit applications installed?
No, you cannot mix 32-bit and 64-bit Office installations on the same computer. You must completely uninstall all 32-bit Office applications and restart your computer before running the 64-bit installer.
What should I do if my third-party product key doesn't show in my Microsoft account?
If you purchased a key from a third-party retailer and it authenticated but didn't grant account entitlement, you will need to contact the retailer for a replacement or reach out to Microsoft Licensing support to manually link the license to your account.
