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License & Subscription Issues

How to Reinstall and Use Office Home & Business 2021 Offline

Adam DavisAdam Davis Oct 21, 2026 868 views

Question details

The user needs information on managing their Office Home & Business 2021 license, reinstalling it after a system reset or computer replacement, and verifying if the apps can work offline.

How to Reinstall and Use Office Home & Business 2021 Offline
Product
Microsoft Office Home & Business 2021
Device & OS
not provided
Scenario
Reinstalling Office after purchasing or replacing a computer, and wanting to work without an active internet connection.
Observed behavior
The user needs to correctly link their purchase to a Microsoft account, download the software without a physical CD, activate it, and set it up for offline usage.
Before you start

Ensure you have access to the Microsoft account originally used to purchase or link your Office Home & Business 2021 product key.

Solution 1Recommended

Reinstall Office Home & Business 2021 via Microsoft Account

Use this method if you have replaced or reset your computer and need to reinstall your previously purchased Office suite.

Office Home & Business 2021 is a one-time purchase linked directly to your Microsoft account. You do not need a physical CD or a product key again once the license has been successfully redeemed.

1
Sign in to your Microsoft Account

Go to the Microsoft Account dashboard in your web browser and sign in with the account you used to purchase or redeem Office.

2
Navigate to Services & subscriptions

Click on the 'Services & subscriptions' tab located at the top of the page to view your purchased products.

3
Locate Office 2021 and install

Find 'Office Home & Business 2021' in the list and click the 'Install' button. Follow the prompts to download the setup file.

4
Run the setup and activate

Open the downloaded file to install the desktop applications. Once installed, launch Word or Excel and follow the prompts to activate the software over the internet.

Reinstall Office Home & Business 2021 via Microsoft Account
Transferring to a new computer: If you are moving Office to a new computer, you must first uninstall it from the old device to comply with the retail license terms.
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Frequently Asked Questions

Does Office Home & Business 2021 come with a physical installation CD?

No, Office Home & Business 2021 is generally not supplied on a physical CD. You must download the installation files digitally using your Microsoft account.

Can I use Office 2021 applications without an internet connection?

Yes. Once you have downloaded and successfully activated the software via the internet, you can use the desktop applications offline.

How do I transfer my Office 2021 license to a new computer?

First, uninstall the software from your old computer. Then, sign in to the Microsoft Services and subscriptions page on your new computer to download and install the software.

Do I need to keep my product key after installing Office 2021?

Once you redeem your product key, the license is permanently linked to your Microsoft account. You will manage your license and reinstallations entirely through that account rather than using the product key again.