How to Remove a Self-Service Microsoft 365 License and Stop Auto-Renewal
Learn how to remove a self-service Microsoft 365 license, stop automatic renewal, and prevent future billing charges in the Microsoft 365 admin center.
Read more ›Login & Account Issues
Short fixes for Office sign-in problems—account loops, MFA, multiple Microsoft accounts, Outlook login, and activation warnings.
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13110 ResourcesHow to Fix Microsoft Account Not Receiving SMS Verification Code
Troubleshoot issues with not receiving your Microsoft account SMS verification code. Learn how to unlock your account, check settings, and use the recovery form.
Read more ›How to Cancel a Microsoft Account Security Info Change Request
Learn how to cancel a pending Microsoft account security information change request and bypass the 30-day restriction using your existing verification methods.
Read more ›How to Investigate an Unknown Microsoft Billing Charge
Learn how to investigate an unrecognized Microsoft billing charge by reviewing your account purchase history, active subscriptions, and contacting support.
Read more ›Fix Hacked Microsoft Account When Email Address is Removed
Learn what to do when your Microsoft account is hacked and your email address or recovery information is removed. Discover how to stop recurring subscription charges.
Read more ›Fix Microsoft Office Cannot Find Your License Error in Office 2016
Learn how to fix the Microsoft Office 2016 cannot find your license error. Troubleshoot activation issues using account verification and repair tools.
Read more ›How to Fix Microsoft Account Error CAA301F4 After Disabling a Device
Learn how to resolve Microsoft Account error CAA301F4 caused by accidentally disabling a device. Find out why contacting your IT administrator is required.
Read more ›How to Fix Excel Stuck on Signing In and Cloud Upload Issues
Learn how to troubleshoot and fix Microsoft Excel when it gets stuck on the sign-in screen or fails to upload spreadsheets to the cloud.
Read more ›How to Change Your Birth Date in a Microsoft Account
Learn how to easily update an incorrect birth date in your Microsoft account profile, handle identity verification, and resolve common account restrictions.
Read more ›Fix Email Verification Link Redirecting to Account Information Page
Learn how to resolve the issue where your secondary email verification link incorrectly redirects to the account information page instead of completing verification.
Read more ›How to Fix Microsoft Office School Account Sign-In Error 80070002
Learn how to resolve the Microsoft Office school account sign-in error 80070002 after moving the AppData folder. Fix profile issues and reconnect your account.
Read more ›How to Fix the Unsupported Browser Error in Exchange Online PowerShell
Learn how to resolve the unsupported browser error when using Connect-ExchangeOnline in PowerShell by managing your Microsoft Edge authentication sessions.
Read more ›Fix Microsoft 365 Permission Errors When Accessing Power BI Free
Resolve Microsoft 365 permission errors preventing access to Power BI Free. Learn how to troubleshoot admin account access and get expert support.
Read more ›How to Cancel Microsoft Project Subscription Redirected to GoDaddy
Learn how to cancel a direct Microsoft Project subscription when your Microsoft 365 admin center continuously redirects to GoDaddy's management portal.
Read more ›How to Resolve Microsoft 365 Tenant Access Issues and Support Delays
Learn what to do when your organization loses access to its Microsoft 365 tenant and how to safely escalate delayed support responses without exposing sensitive data.
Read more ›Are There Charges for Microsoft 365 MFA SMS and Phone Verification?
Learn whether Microsoft 365 charges for MFA SMS and phone verification calls, how mobile carrier roaming fees apply, and how to change your authentication settings.
Read more ›Microsoft Visio Subscription vs. One-Time Purchase: Key Differences
Discover the key differences between Microsoft Visio subscription plans and one-time purchases. Compare features, pricing, platform support, and update cycles.
Read more ›Why Outlook on the Web Requires MFA Enrollment & How to Fix It
Learn why Outlook on the web forces MFA enrollment due to Microsoft's security defaults and deprecated basic authentication, and how admins can manage these settings.
Read more ›Keep working while you fix sign-in
Download WPS Office free and open Word, Excel, PowerPoint, and PDF files locally while account issues are resolved.