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Fix Microsoft 365 Not Providing Clipchamp Premium Features
Question details
The user is unable to access certain Clipchamp Premium features despite having an active Microsoft 365 subscription.
- Product
- Microsoft 365
- Device & OS
- not provided
- Scenario
- A user is trying to utilize premium video editing tools within Clipchamp using their Microsoft 365 account but finds the features locked.
- Observed behavior
- Clipchamp prompts the user to upgrade or restricts access to premium tools, even though the user expects full access through their Microsoft 365 subscription.
Ensure you are signed into Clipchamp using the exact Microsoft account associated with your active Microsoft 365 subscription.
Verify Included Clipchamp Features in Your Microsoft 365 Plan
Microsoft 365 subscriptions include specific premium Clipchamp features rather than the complete Premium tier, so you must verify which tools are covered.
A standard Microsoft 365 Personal or Family subscription provides access to select premium video editing features, such as premium filters, effects, basic cropping, trimming, and the ability to export in 1080p. However, it does not unlock the full Clipchamp Premium plan, which is sold separately and includes advanced tools like brand kits and premium stock audio/video.
Log into your Microsoft account dashboard and navigate to 'Services & subscriptions' to confirm your Microsoft 365 subscription is currently active.
Open the Clipchamp app or web version and click on your profile icon in the top right corner to verify you are logged in with your Microsoft 365 account email.
Attempt to use included features like changing video speed, trimming, or basic cropping to confirm that the Microsoft 365-level premium capabilities are active.
Contact Microsoft Support for Account Issues
If the features specifically included in your Microsoft 365 plan are still missing, reach out to Microsoft Support to resolve backend account syncing issues.
Switch to WPS Office for a Powerful and Free Productivity Suite
While Microsoft 365 separates some premium tools like advanced video editing into different subscription tiers, WPS Office offers a comprehensive, all-in-one free alternative for your document, spreadsheet, and presentation needs with seamless compatibility.
- 1. Download WPS Office: Visit the official WPS Office website and click the download button to get the free installer.
- 2. Install the Software: Run the downloaded installation file and follow the on-screen prompts to set up WPS Office on your device.
- 3. Open Your Documents: Launch WPS Office and directly open your existing Word, Excel, or PowerPoint files to continue working seamlessly.
Frequently Asked Questions
What Clipchamp features are included with Microsoft 365?
Microsoft 365 Personal and Family subscribers receive access to basic premium features, such as premium filters, effects, video speed adjustment tools, and 1080p exporting without watermarks. It does not include the full Clipchamp Premium suite.
Do I need to pay extra for Clipchamp Premium?
Yes, if you need full access to premium stock audio, premium stock video, and the comprehensive brand kit feature, you will need to purchase the standalone Clipchamp Premium plan, as these are not fully included in a standard Microsoft 365 subscription.
Why is Clipchamp asking me to upgrade when I already have Microsoft 365?
This usually happens if you are trying to use a premium stock asset or advanced feature that belongs strictly to the Clipchamp Premium tier. It can also occur if you are logged into Clipchamp with a different email address than the one tied to your active Microsoft 365 subscription.
