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How to Change Account Type in Microsoft Partner Center
Question details
The user needs to change their Microsoft Partner Center account type from Company to Individual but cannot locate the settings option.
- Product
- Microsoft Partner Center
- Device & OS
- not provided
- Scenario
- Modifying account registration details after mistakenly registering as a company entity instead of an individual.
- Observed behavior
- The settings button is missing from the profile menu, and there is conflicting account information between the personal profile and the Partner dashboard's Legal Info page.
Ensure you have the correct administrative privileges and login credentials for your Microsoft Partner Center account before attempting to modify legal details.
Update Account Type via Partner Center Settings
Use the standard account information settings in the Partner Center portal to switch your registration type.
If you have the appropriate admin permissions, you can update your legal entity type directly from the settings menu. This method works best if the account registration process is not yet locked or finalized.
Navigate to partner.microsoft.com and sign in with your associated Microsoft account credentials.
Click the profile icon located in the upper-right corner of the dashboard and select 'Settings' from the dropdown menu.
Under the 'Account information' section, locate the account-type option. Change the selection from 'Company' to 'Individual' and save your changes.
Contact Microsoft Partner Center Support for Locked Accounts
If the settings option is missing or the account type is locked, you must raise a support ticket to resolve conflicting account details.
Manage Your Business Documents Easily with WPS Office
While waiting for Microsoft support to update your Partner Center account, consider using WPS Office to handle your business and personal documents. It's a lightweight, fully compatible, and free alternative to Microsoft Office.
- 1. Visit the Official WPS Website: Navigate to wps.com to access the free download for your specific operating system.
- 2. Download and Install: Click the download button and follow the simple on-screen instructions to install the WPS Office suite.
- 3. Open Your Files Seamlessly: Launch WPS Office and directly open your existing Microsoft Office documents without any formatting loss.
Frequently Asked Questions
Why does my profile say 'personal' but my legal info says 'company'?
This mismatch occurs when the personal Microsoft account used to sign in is different from the legal entity registered in the Partner Center dashboard. The login identity and the Partner network legal registration are managed separately.
Why is the Settings button missing in Microsoft Partner Center?
The Settings button may be hidden if your account lacks the necessary administrative permissions, such as the Global Admin or Account Admin roles, required to modify the account's overarching legal profile.
Can I change from a Company to an Individual account after starting the verification process?
Once an account has progressed through certain verification steps or published apps, changing the account type directly in the settings menu is usually locked by the system. In these cases, you must contact Microsoft Support to facilitate the backend change.
