Password & Account Recovery

How to Fix Hotmail Password Reset Blocked After Too Many Verification Codes

Rana Garcia Oct 12, 2026 868 views

Question details

The user is unable to reset their Hotmail password because Microsoft has blocked the attempt after too many verification codes were requested.

How to Fix Hotmail Password Reset Blocked After Too Many Verification Codes

Product: Hotmail / Microsoft Account
Device & OS: not provided
Scenario: Attempting to reset the account password or recover the Microsoft account.
Observed behavior: Microsoft temporarily blocks password-reset attempts due to multiple verification code requests, preventing the user from accessing their account.

Before you start

Stop requesting new verification codes immediately. Continuing to request codes while the system is restricted will only extend the temporary block on your Microsoft account.

Solution 1Recommended

Wait for the Temporary Block to Expire

Waiting is the most effective way to clear a temporary verification code block triggered by Microsoft's security filters.

Account recovery and identity verification are intentionally strict for security reasons. Microsoft limits the number of times you can request a code in a short period to prevent automated attacks on your account.

Stop all requests

Close the password reset page and do not attempt to request any new verification codes for at least 24 hours.

Navigate to the recovery page

After 24 hours, open a web browser and go to the official Microsoft password reset page.

Request a single code

Enter your Hotmail email address and request just one verification code. Wait for it to arrive in your alternate email or phone.

Complete the reset

Carefully enter the received code to verify your identity and create a new password.

Wait Time: The temporary block typically lasts 24 hours. Attempting to bypass this by requesting more codes will restart the 24-hour timer.

Solution 2

Submit the Microsoft Account Recovery Form

Use this solution if you cannot receive a verification code or if your recovery email and phone number are unavailable.

Solution 3

Restore the Microsoft Authenticator App

If you recently changed devices, restoring your Authenticator app can bypass the need for SMS or email verification codes.

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Frequently Asked Questions

How long does the Hotmail verification code block last?

The temporary block usually lasts for 24 hours. You must refrain from requesting any new codes during this period, or the 24-hour timer may reset, prolonging the block.

Can I contact Microsoft Support by phone for account recovery?

No, Microsoft handles personal account recovery entirely online for security reasons. You must use the automated recovery form or reach out via an alternate email.

What if I don't have enough information for the Microsoft recovery form?

Account recovery is intentionally strict. If you cannot provide sufficient details to verify your identity and have no access to backup methods, Microsoft may be unable to restore access to your account.

How can I prevent getting locked out of my Hotmail in the future?

Keep your recovery options up to date by adding multiple phone numbers and alternative email addresses in your account security settings. Additionally, using an authenticator app provides a reliable two-step verification method that doesn't rely on SMS codes.

Login & Account Issues