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How to Stop Repeated Google Sign-In Pop-Ups in Microsoft Apps
Question details
Users are experiencing a recurring pop-up asking them to sign in to Google to continue using Microsoft applications and services.
- Product
- Microsoft Apps
- Device & OS
- not provided
- Scenario
- Using Microsoft applications like Outlook or Office web services when unexpectedly and repeatedly prompted to authenticate with a Google account.
- Observed behavior
- A recurring pop-up continuously asks the user to sign in to Google, disrupting the workflow without a clear cause or resolution after initial login.
Ensure you have your Microsoft and Google account credentials on hand, and save any ongoing work before clearing your browser cache or updating your applications.
Update Outlook and Re-Authenticate
Updating to the latest Outlook experience and refreshing your session can resolve connected account sync issues that trigger the prompt.
Continuous Google sign-in prompts are often caused by outdated authentication tokens within the Outlook app when a Gmail account or calendar is linked.
Check for updates in your Microsoft Office application, or toggle the switch in the top-right corner of the window to switch to the new Outlook experience.
Click on your profile picture or account name within the application and select the option to sign out.
Restart the application and sign back in with your Microsoft account credentials. If prompted for your Google account, complete the authentication fully once to establish a fresh connection.
Clear Browser Cache and Check Connected Accounts
If you are using Microsoft services on the web, clearing your browser cache can remove corrupted authentication cookies causing phantom pop-ups.
Switch to WPS Office for a Distraction-Free Experience
If recurring sign-in prompts and complex account integrations in Microsoft apps are disrupting your workflow, consider switching to WPS Office. It provides a lightweight, highly compatible workspace without the hassle of forced third-party account pop-ups.
- 1. Download the Installer: Visit the official WPS Office website and download the free installation package for your operating system.
- 2. Install the Software: Run the downloaded file and follow the simple on-screen instructions to install WPS Office.
- 3. Open Your Office Files: Launch WPS Office and open your existing Microsoft documents, spreadsheets, and presentations instantly.
Frequently Asked Questions
Why does Microsoft keep asking me to sign in to Google?
This usually happens if you have connected your Gmail account, Google Calendar, or Google Contacts to Outlook or another Microsoft service. The authentication token may have expired or encountered a sync error, prompting you to re-authenticate.
Will clearing my browser cache delete my emails?
No, clearing your browser cache and cookies only removes temporary internet files, saved site data, and login sessions. Your actual emails, contacts, and account data remain safely stored on the email servers.
How do I disconnect my Google account from Microsoft Outlook?
You can manage connected accounts in Outlook by navigating to Settings > Sync email. From there, you can locate the linked Google account and select the option to remove or disconnect it to stop the sync prompts.
