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Why is Outlook Missing from Office Home and Student 2021?
Question details
The user is trying to understand why the Microsoft Outlook application is missing from their Office Home and Student 2021 installation after previously seeing it.
- Product
- Microsoft Office Home and Student 2021
- Device & OS
- not provided
- Scenario
- The user notices that the Outlook desktop application is no longer available on their computer, despite Word, Excel, and PowerPoint being installed.
- Observed behavior
- The Outlook desktop app is absent from the Office Home and Student 2021 suite, causing confusion as it may have appeared previously during a trial period.
Verify which version of Microsoft Office is actively linked to your Microsoft account to ensure you are referencing the correct license limitations.
Understand License Limitations and Remove Microsoft 365 Trials
Microsoft Office Home and Student 2021 inherently does not include Outlook. If you previously had Outlook, it was likely part of a Microsoft 365 trial that has now expired.
Office Home and Student 2021 only includes Word, Excel, PowerPoint, and OneNote. It is common for new PCs to come with a pre-installed Microsoft 365 trial, which includes Outlook. Once the trial ends or you activate your Home and Student license, Outlook is removed or deactivated.
Open Word or Excel, click on 'File' in the top left corner, and select 'Account' from the menu to view your exact Office product information.
Navigate to 'Settings' > 'Apps' > 'Installed apps' on your Windows device and search for 'Microsoft 365'.
If you see a Microsoft 365 trial listed, select it, click 'Uninstall', and confirm. This prevents further licensing conflicts with your Office Home and Student 2021 software.
Reinstall Office Home and Student 2021
If your Office installation has become corrupted or mixed up with other Microsoft products, a clean reinstallation ensures your suite functions correctly without missing its core applications.
Try WPS Office for a Complete and Free Productivity Suite
Since Office Home and Student 2021 does not include Outlook and requires additional purchases for email management, consider exploring WPS Office. It is a highly compatible, completely free, and lightweight alternative that seamlessly handles all your Word, Excel, and PowerPoint tasks without expensive subscription fees.
- 1. Visit the Official Website: Navigate to the official WPS Office website to access the free installer.
- 2. Download the Software: Click the 'Free Download' button on the homepage to download the setup file to your computer.
- 3. Install and Launch: Open the downloaded installer and follow the simple on-screen instructions to set up your free office suite.
Frequently Asked Questions
Can I buy Outlook separately for Office Home and Student 2021?
Yes, you can purchase a standalone desktop license for Microsoft Outlook from the Microsoft Store, or you can subscribe to Microsoft 365 to use Outlook alongside your existing Home and Student suite.
Why did I have Outlook before, but it suddenly disappeared?
Your computer most likely came with a pre-installed trial version of Microsoft 365, which includes the Outlook desktop app. Once the trial period ends or the software updates to reflect your Home and Student 2021 license, access to Outlook is automatically removed.
Does Office Home and Business 2021 include Outlook?
Yes, unlike the Home and Student edition, Microsoft Office Home and Business 2021 is designed for commercial use and fully includes the Outlook desktop application for managing emails and calendars.
