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How to Select Specific Licensed Users in AvePoint Microsoft 365 Backup
Question details
The user needs to know if and how AvePoint can be configured to back up only specific licensed Microsoft 365 users rather than all users, alongside inquiring about Azure and Power Platform protection.
- Product
- AvePoint Microsoft 365 Backup
- Device & OS
- not provided
- Scenario
- Configuring customized backup scopes to target specific users and environments instead of applying a blanket backup policy to the entire Microsoft 365 tenant.
- Observed behavior
- The user is looking for the correct configuration setting or portal to selectively back up Microsoft 365 users, Azure environments, and Power Platform components.
Ensure you have global administrator or backup administrator privileges in both your Microsoft 365 tenant and your AvePoint management console before making changes to backup scopes.
Consult Official AvePoint Support and Documentation
Because AvePoint is a third-party application, official support from the vendor is the most reliable way to handle specific licensing and scope configurations.
Microsoft Community and standard Microsoft support cannot assist with third-party software configurations. AvePoint manages its own proprietary backup scopes, which means the settings are controlled within the AvePoint portal rather than natively in Microsoft 365.
Navigate to the official AvePoint website and log in to the customer support portal with your enterprise credentials.
Submit a ticket requesting guidance on configuring user-specific backup scopes for Microsoft 365, Azure, and Power Platform.
Search the AvePoint knowledge base for 'Cloud Backup scope configuration' to find step-by-step guides on excluding or including specific licensed users.
Configure User Scope in AvePoint Cloud Backup Portal
Adjust the backup containers directly in the AvePoint administration interface to limit the backup to specific user mailboxes or OneDrive accounts.
Experience a Seamless and Free Microsoft Office Alternative
While enterprise backups for Microsoft 365 require specialized third-party tools, managing your daily documents doesn't have to be complicated or expensive. WPS Office is a highly compatible, lightweight, and free alternative to Microsoft Office, offering built-in cloud sync for easy individual file backup and recovery.
- 1. Visit the WPS Office Website: Open your web browser and navigate to the official WPS website.
- 2. Download the Installer: Click the 'Free Download' button to get the latest software installer for your operating system.
- 3. Install and Enable Cloud Backup: Follow the installation wizard, log in to your account, and enable WPS Cloud to automatically back up your important documents.
Frequently Asked Questions
Can I configure the AvePoint backup scope directly through the Microsoft 365 admin center?
No, AvePoint is a third-party service. While it integrates closely with Microsoft 365, the specific backup rules, user scopes, and auto-discovery settings must be configured within the AvePoint Online Services (AOS) portal.
Does AvePoint provide backup protection for Azure and Power Platform?
Yes, AvePoint offers dedicated backup modules and solutions for both Azure environments (like Entra ID) and Power Platform assets. These are managed separately from the standard Microsoft 365 user mailbox and OneDrive backups.
Why is Microsoft Community unable to help with AvePoint licensing or configuration?
AvePoint uses its own proprietary licensing and configuration models. Microsoft Community agents and standard Microsoft support teams do not have access to your AvePoint account details, third-party licensing information, or internal configuration tools.
