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Table of Content

What happened to the Access database
What the available Microsoft guidance actually confirms
Why the files can vanish during cross-sync
Where Microsoft support reaches its limit
The next action that matches the source
This is a Google Drive sync failure, not a proven Access repair case
Use WPS Office as a Free Microsoft Office Alternative
Recover OneDrive Files Lost During Google Drive Synchronization FAQs

How to Recover OneDrive Files Lost During Google Drive Synchronization

Posted by Phi Hung Vo

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2026-09-17

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A Microsoft Access database synced from OneDrive into Google Drive can be moved into a temporary upload folder, leaving the original OneDrive location empty while the upload remains incomplete.

What happened to the Access database

Files were moved into .tmp.driveupload and could no longer be opened from the OneDrive folder.

The items did not appear in the recycle bin because they still seemed to be in an active upload state rather than deleted.

The missing content included a long-running research database, which makes this especially serious for Microsoft Access users.

  • The source establishes that the disappearance started after syncing a OneDrive folder with Google Drive.
  • It also establishes that stopping the upload did not restore the files to OneDrive or to the local hard drive.
  • No supported Microsoft-side recovery command, Access repair action, or OneDrive menu path is provided in the evidence.

What the available Microsoft guidance actually confirms

OneDrive Synchronizing with Google Drive: Files Gone instructions and verification workflow
What the available Microsoft guidance actually confirms in Microsoft Access.

The answer points to a stuck Google Drive sync process. It does not describe a Microsoft Access corruption event or a OneDrive restore control that can reverse the move.

The upload action in Google Drive may not be stopping correctly, which leaves the files in a temporary transfer state.

Not an Access repair path

The evidence does not mention Compact and Repair Database, linked table fixes, or any Access command that would restore the missing files.

The response treats the incident as a Google Drive sync problem rather than a OneDrive-only or Access-only failure.

Why the files can vanish during cross-sync

The source says OneDrive and Google Drive were not fully synchronized. In that condition, the folder may be removed from the OneDrive sync folder and from OneDrive for Business while Google Drive is still processing the upload.

Layer What the source indicates Practical meaning
Google Drive sync The upload process may be stuck and not stopping correctly. Files can remain inside a temporary upload location instead of returning to the original folder.
OneDrive sync folder The folder may be removed from the synced OneDrive location. The local path may look empty even though the transfer state is unresolved.
OneDrive for Business The folder may also be removed from the cloud-side business sync view. Microsoft-side visibility may not reflect a normal deletion or a recoverable recycle-bin item.

What is supported by the evidence

  • The temporary folder name is part of the failure pattern.
  • The upload interruption did not restore the files.
  • The root cause is assigned to Google Drive sync behavior.

What is not supported by the evidence

  • No confirmed Access file corruption diagnosis is given.
  • No Microsoft admin center, OneDrive restore, or recycle bin recovery path is documented here.
  • No command-line recovery or local cache path is supplied in the source.

Where Microsoft support reaches its limit

The reply explicitly says the issue happens in Google Drive, so the Microsoft support category has limited resources for direct troubleshooting.

  • A Microsoft-side button or menu path to cancel the Google Drive upload.
  • A confirmed OneDrive recovery workflow for items trapped in Google Drive temporary upload handling.
  • An Access-specific repair sequence that restores a missing cloud-synced database file.

What you can still verify

  • Confirm the files were moved into .tmp.driveupload.
  • Confirm they no longer appear in the OneDrive folder or recycle bin.
  • Confirm the local hard drive copy is also missing before escalating to Google Drive support.

The next action that matches the source

The documented recommendation is to contact Google Drive support. That is the only direct escalation path supported by the source because the upload state originates on the Google Drive side.

Record that the files moved into .tmp.driveupload, disappeared from OneDrive, and did not return after the upload was stopped.

State the product impact

Specify that the missing content includes a Microsoft Access research database and that the issue affects both cloud visibility and local access.

Escalate to Google Drive

Use Google Drive support as the recovery channel because the available product guidance does not provide a Microsoft-side control to release the stuck upload.

Final verification before escalation

  • Verify the database is absent from the OneDrive synced folder.
  • Verify it is not visible in the recycle bin because it remains tied to upload processing.
  • Verify the local hard drive no longer shows the expected file copy.

This is a Google Drive sync failure, not a proven Access repair case

The source points to a stuck Google Drive upload that can remove a folder from OneDrive visibility without offering a Microsoft-side restore command. For a missing Microsoft Access database in this exact scenario, the supported next move is to verify the loss state and escalate through Google Drive support.

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The response says suggested guidance from Google Drive support channels was provided for reference. The source includes two related support images in that order.

Using WPS Office alongside this limitation

WPS Office cannot repair Microsoft-side cloud accounts, OneDrive for Business sync states, Google Drive uploads, tenants, billing, or service-side file recovery in this case. Those controls remain outside WPS and outside the documented behavior.

If you still have compatible local copies of related DOCX, XLSX, PPTX, or PDF project materials, WPS Office is a free, lightweight option for opening and organizing them with a familiar interface, built-in PDF tools, and WPS AI features that can help summarize notes, rewrite documentation, or extract key points from surviving files. Compatibility is strongest for standard Office documents and PDFs, not for repairing missing Microsoft Access database files or cloud sync metadata.

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Recover OneDrive Files Lost During Google Drive Synchronization FAQs

Does this mean the Microsoft Access database is corrupted?

Not from the evidence provided. The documented issue is a stuck Google Drive sync process, not a confirmed Access database corruption diagnosis.

Can Microsoft support stop the Google Drive upload and restore the folder?

The response says Microsoft support has limited resources because the issue happens in Google Drive, so the recommended escalation is Google Drive support.

What happens to a Microsoft Access database when syncing a OneDrive folder with Google Drive?

When a Microsoft Access database inside a OneDrive folder is pulled into Google Drive sync, the files can move into a temporary .tmp.driveupload folder, disappear from the original OneDrive location, and stop opening locally.

Why are the missing files not found in the OneDrive recycle bin?

The items do not appear in the recycle bin because they still seem to be in an active upload state within Google Drive rather than being officially deleted.

Phi Hung Vo

10+ Years tech enthusiast specializing in software reviews and comparisons. He provides in-depth evaluations and practical recommendations for the latest apps and digital tools to help readers make informed decisions.