'%3e%3cpath%20d='M8%200C12.4183%200%2016%203.58172%2016%208C16%2012.4183%2012.4183%2016%208%2016C3.58172%2016%200%2012.4183%200%208C0%203.58172%203.58172%200%208%200ZM11.6162%204.38379C11.2257%203.99337%2010.5927%203.99338%2010.2021%204.38379L8%206.58594L5.79785%204.38379C5.40732%203.99334%204.77429%203.99329%204.38379%204.38379C3.99331%204.77429%203.99335%205.40733%204.38379%205.79785L6.58594%208L4.38379%2010.2021C3.99348%2010.5927%203.99341%2011.2257%204.38379%2011.6162C4.77426%2012.0066%205.40734%2012.0065%205.79785%2011.6162L8%209.41406L10.2021%2011.6162C10.5927%2012.0066%2011.2257%2012.0067%2011.6162%2011.6162C12.0067%2011.2257%2012.0066%2010.5927%2011.6162%2010.2021L9.41406%208L11.6162%205.79785C12.0066%205.40735%2012.0066%204.77429%2011.6162%204.38379Z'%20fill='%23080E17'%20fill-opacity='0.46'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3761_713'%3e%3crect%20width='16'%20height='16'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Fix Clipchamp Crashing and Deleting Video on Right-Click in Windows 10
Question details
The Clipchamp application closes unexpectedly and appears to delete the active project when a user right-clicks inside the editor.
- Product
- Microsoft Clipchamp
- Device & OS
- Windows 10
- Scenario
- Editing a video project using the Clipchamp app from the Microsoft Store.
- Observed behavior
- The application crashes without displaying any error message immediately after a right-click action, and the video project currently being edited appears to be deleted from the project list.
Verify that your original source media files (videos, images, and audio) are safely stored locally on your hard drive, as Clipchamp references these files to build your project.
Use the Cross-Device Sync Workaround
This is the most effective workaround to restore your "deleted" video project by forcing Clipchamp to sync its cloud state across devices.
Because Clipchamp autosaves project data to the cloud, the project is rarely permanently deleted during a crash. The app on the affected device simply fails to display it due to a local sync glitch. Triggering a sync from another computer resolves this state.
Log into Clipchamp using your same Microsoft account on a different laptop or computer.
Open a different video or create a new test project and make a minor edit. This forces the cloud server to update your account's project list.
Go back to your original Windows 10 device and relaunch the Clipchamp application.
Check your dashboard. The cloud sync should now be refreshed, and the previously missing video project should appear in your list.
Update Windows and the Clipchamp App
Installing the latest software updates patches known context menu bugs that cause unhandled exceptions during right-clicks.
Contact Clipchamp Support
If the application continues to crash and projects fail to load, escalating the issue to Microsoft Support is necessary.
Switch to WPS Office for a Stable and Lightweight Experience
While Clipchamp handles your video editing needs, managing your creative scripts, storyboards, and administrative documents requires a highly stable platform. WPS Office is a free, lightweight alternative to Microsoft Office that prevents unexpected crashes while offering full compatibility with your essential files.
- 1. Download the installer: Visit the official WPS Office website and click the download button to get the free installer.
- 2. Install WPS Office: Run the downloaded file and follow the quick on-screen instructions to set up the software on your Windows device.
- 3. Open your documents: Double-click any existing Microsoft Office file to open it instantly in WPS Office's highly compatible environment.
Frequently Asked Questions
Are my Clipchamp projects permanently deleted when the app crashes?
Not usually. Clipchamp constantly autosaves your progress to the cloud. The project disappearing is generally a localized interface or sync glitch that can often be resolved by logging into your account on a different device to force a refresh.
Why does right-clicking specifically cause Clipchamp to close?
This is a known software bug in specific versions of the Clipchamp Microsoft Store app on Windows 10. The action of opening a context menu triggers an unhandled exception in the code, forcing the app to shut down without an error prompt.
Do I lose my original video files if Clipchamp crashes?
No. Your source media (videos, images, audio) remain completely safe on your local hard drive. Clipchamp only references these files; a crash in the application does not delete your locally saved media.
