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Office Compatibility Issues

Fix Mouse Text Selection Not Working in PowerPoint on iPad

Maira MehtabMaira Mehtab Sep 28, 2026 869 views

Question details

The user is unable to select text by dragging a mouse in the PowerPoint app for iPad; instead, the cursor simply moves.

Product
Microsoft PowerPoint
Device & OS
iPad
Scenario
Trying to select and edit presentation text using a physical mouse connected to an iPad.
Observed behavior
Dragging the mouse moves the text cursor but fails to highlight or select the text. The issue is isolated to PowerPoint and began after a recent app update.
Before you start

Ensure your iPadOS is fully updated and verify that your connected mouse functions correctly in other applications, such as Microsoft Word or Apple Notes, to confirm this is an app-specific bug.

Solution 1Recommended

Use PowerPoint for the Web via Browser

Since the issue is specific to the iPad application, using the web version of PowerPoint bypasses the app bug and allows normal mouse selection.

This is the most reliable workaround until Microsoft releases a patch for the iPad app regression.

1
Open your browser

Launch Safari or your preferred web browser on the iPad.

2
Navigate to Office online

Go to the official Microsoft Office website and log into your Microsoft account.

3
Open presentation

Launch PowerPoint for the web, open your presentation, and use your mouse to select text normally.

App Redirection Conflict: Some users report needing to temporarily uninstall the PowerPoint app to prevent the iPad browser from automatically redirecting to the flawed app version.
Free Microsoft Office alternative

Edit Presentations Seamlessly with WPS Office on iPad

If PowerPoint's recent updates are disrupting your workflow on iPad, consider switching to WPS Office. It provides excellent mouse support, high compatibility with Microsoft formats, and a lightweight, user-friendly interface to keep your productivity high.

  1. 1. Download WPS Office: Search for and download WPS Office from the Apple App Store on your iPad.
  2. 2. Open your presentation: Launch the app, tap 'Open', and select your existing PowerPoint file from your local storage or cloud drive.
  3. 3. Edit with full mouse support: Use your connected mouse to smoothly select, highlight, and edit text without cursor issues.
Fully compatible with Microsoft PowerPoint (.ppt, .pptx) presentation formats.Reliable mouse and keyboard support for efficient iPad editing and text selection.Free and lightweight alternative to heavy standard Office suites.Familiar user interface for seamless migration and a flat learning curve.
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Frequently Asked Questions

Why did my mouse stop selecting text in PowerPoint on my iPad?

This is a known software regression or bug introduced in a recent update (such as the December update) to the PowerPoint iPad app, which broke the normal text-highlighting functionality for connected mice.

Does this mouse selection issue affect all iPad apps?

No, this issue is currently specific to the Microsoft PowerPoint app. Your connected mouse should continue to work perfectly in Microsoft Word, Apple Notes, Safari, and other iPad applications.

How can I force PowerPoint for the web to open instead of the app?

If your Safari browser keeps redirecting you to the flawed iPad app, you may need to temporarily uninstall the PowerPoint app. This forces the browser to load the web-based version where mouse text selection functions properly.