Office Performance Issues

Fix Word Document Scrolling to the End and Blurring in Windows 11

Amos Gikunda Oct 12, 2026 868 views

Question details

The user is experiencing uncontrolled scrolling to the bottom of the document and visual blurring when using Microsoft Word.

Fix Word Document Scrolling to the End and Blurring in Windows 11

Product: Microsoft Word
Device & OS: Windows 11
Scenario: Reading or editing a document in Microsoft Word.
Observed behavior: The Word document automatically scrolls to the end without user input, and the text or application interface becomes visually blurred.

Before you start

Ensure you have administrative access to your Windows 11 computer, as you may need to update device drivers or repair your Office installation to resolve this issue.

Solution 1Recommended

Isolate and Test Hardware Input Devices

Identify if a faulty mouse, keyboard, or touchpad is causing the uncontrolled scrolling by testing alternate devices.

Uncontrolled scrolling is most commonly caused by a hardware input issue, such as a stuck key, a faulty mouse wheel, or an overly sensitive laptop touchpad, rather than a bug in Microsoft Word itself.

Test an alternate mouse and keyboard

Disconnect your current mouse and keyboard. Plug in a different set to see if the uncontrolled scrolling stops.

Disable the touchpad

If you are using a laptop, go to Windows Settings > Bluetooth & devices > Touchpad, and temporarily toggle the Touchpad off to see if it resolves the issue.

Clean your keyboard

Ensure no keys, specifically the 'Page Down', 'End', or arrow keys, are physically stuck on your keyboard.

Hardware Isolation: If the scrolling issue occurs in other applications like your web browser, the problem is definitely hardware-related rather than a Word specific issue.

Solution 2

Run Word in Safe Mode and Disable Add-ins

Launch Word without third-party add-ins to determine if an extension is causing the scrolling or blurring glitches.

Solution 3

Update Graphics Drivers and Repair Office

Fix visual blurring by updating your display drivers and resolve potential software corruption by repairing Microsoft Office.

Free Microsoft Office alternative

Experience Smooth Document Editing with WPS Office

If Microsoft Word continues to struggle with display blurring or scrolling glitches on Windows 11, consider switching to WPS Office. It provides a highly stable, lightweight, and compatible environment for all your document needs, minimizing system resource usage and hardware conflicts.

Completely free and lightweight Office suiteSeamless format compatibility with Microsoft Word (.docx)Familiar user interface for a quick and easy migrationStable performance on Windows 11 with minimal display glitches

microsoft office alternative - wps office

Frequently Asked Questions

Why does my Word document randomly scroll to the bottom?

This is most often caused by a hardware input issue, such as a stuck 'Page Down' or 'End' key on your keyboard, a malfunctioning mouse scroll wheel, or accidental touches on an overly sensitive laptop touchpad.

How can I fix blurry text in Microsoft Word on Windows 11?

Blurry text is usually related to outdated graphics drivers or incorrect Windows display scaling settings. Updating your display driver in Device Manager or adjusting the scaling under Windows Settings > System > Display can resolve this.

Does hardware acceleration affect document blurring in Word?

Yes, if your graphics card driver conflicts with Office, hardware graphics acceleration can cause blurring. Ensuring your graphics drivers and Office software are fully updated is the best way to prevent this.

Will repairing Microsoft Office delete my personal documents?

No, running a Quick Repair or Online Repair from the Windows Settings menu only replaces and fixes corrupted application files. Your personal documents and data remain completely safe.

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