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How to Fix Blank Edge Browser Control in Access Runtime
Question details
The user is experiencing a blank display when trying to load web content using the Edge Browser Control within Microsoft Access Runtime.
- Product
- Microsoft Access Runtime
- Device & OS
- not provided
- Scenario
- Running an Access database application in the Runtime environment that relies on the Edge Browser Control to display web pages or HTML content.
- Observed behavior
- The Edge Browser Control appears completely blank or fails to load, preventing the user from viewing the intended web content.
Verify that your computer has an active internet connection to download missing components, and check which version of Microsoft Access Runtime (e.g., 365 or 2016) is currently installed.
Install Microsoft Edge WebView2 Runtime
Installing the WebView2 Runtime resolves the blank control issue because this required component is not included with Microsoft Office or Access Runtime by default.
The Edge Browser Control relies heavily on the Microsoft Edge WebView2 Runtime to render web content. If you are using the Access Runtime environment rather than the full Access application, this component is often missing from the host computer.
Navigate to the official Microsoft Edge Developer site and locate the WebView2 download page.
Download the 'Evergreen Bootstrapper' or the 'Standalone Installer' matching your system's architecture (x64 or x86).
Double-click the downloaded executable file and follow the on-screen prompts to install the WebView2 Runtime on the affected machine.
Close any instances of Microsoft Access Runtime and relaunch your database application to apply the changes.
Test with a Standard HTML Page
Testing with a basic webpage ensures that the Edge Browser Control is functioning properly before attempting to load complex web applications or scripts.
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Frequently Asked Questions
Why doesn't Access Runtime include the WebView2 Runtime automatically?
Microsoft packages the WebView2 Runtime separately so developers and users can update web rendering capabilities independently from their core Microsoft Office or Access Runtime installations.
How can I access the Account page in Access Runtime?
Unlike the full commercial version of Microsoft Access, the Runtime environment is heavily restricted and does not provide built-in access to the Account page or advanced diagnostic menus.
My Apps and Features list shows Access Runtime 2016 even though I downloaded the 365 version. Is this normal?
Yes, Microsoft Access Runtime 365 may still display as the 2016 version in your Windows Apps and Features list because they share the same underlying architecture and versioning components.
