How to Remove Blank Spaces Above Cut, Copy, and Paste in Word
Question details
The user needs to remove abnormal blank spaces that appear at the top of the right-click context menu above the Cut, Copy, and Paste commands.

- Product
- Microsoft Word
- Device & OS
- not provided
- Scenario
- Right-clicking on text or objects within a Word document to use standard clipboard commands.
- Observed behavior
- Empty entries or blank spaces populate the context menu above Cut, Copy, and Paste. These blanks can multiply over time, making it difficult to select the desired commands.
Ensure you save all your active documents and completely close Microsoft Word before proceeding with template modifications or add-in troubleshooting.
Start Word in Safe Mode and Disable Add-ins
Running Word in Safe Mode bypasses installed add-ins. If the blank spaces disappear in Safe Mode, a third-party add-in is likely causing the context menu issue.
Add-ins frequently attempt to inject custom commands into the Word context menu. If an add-in is poorly coded or incompatible, it may insert empty spaces instead of text.
Press the Windows key + R to open the Run dialog box. Type 'winword /safe' and press Enter to launch Word in Safe Mode.
Create a blank document, type some text, and right-click it. If the blank spaces above Cut, Copy, and Paste are gone, proceed to the next step.
Click on File in the top ribbon, select Options, and then click on Add-ins in the left sidebar.
At the bottom of the window next to Manage, select 'COM Add-ins' from the dropdown and click 'Go'. Uncheck all add-ins, click OK, and restart Word normally. Re-enable them one by one to identify the culprit.

Rename the Normal.dotm Template
The Normal template stores default configurations, including UI customizations. Resetting it clears any corrupted context menu entries.
Inspect Document Templates for XML Customizations
If the problem only occurs in specific documents, the document-specific template might contain faulty XML code attempting to modify the interface.
Experience a Bug-Free Context Menu with WPS Office
If persistent Microsoft Word add-in conflicts or corrupted templates keep ruining your right-click menu, consider switching to WPS Office. It delivers a fast, stable, and completely familiar environment for all your document needs without the bloat of unstable customizations.
- 1. Download and Install: Visit the official WPS website to download the free installer and follow the on-screen prompts.
- 2. Open Your Document: Launch WPS Writer and open your existing Word documents seamlessly without losing any formatting.
- 3. Enjoy a Clean Interface: Right-click anywhere in your text. You will find a clean, organized context menu with your Cut, Copy, and Paste commands immediately accessible.

Frequently Asked Questions
Why are there empty spaces in my Word right-click menu?
Empty spaces typically appear when a third-party add-in or a custom template attempts to add a new command to the context menu but fails to render the text properly, or when residual code from an uninstalled add-in remains in your Normal template.
Will renaming Normal.dotm delete my documents?
No. Renaming the Normal.dotm file only resets your default formatting preferences, macros, and UI customizations back to factory settings. Your saved documents will remain completely unaffected.
How do I permanently remove a broken Word add-in?
To permanently remove an add-in, go to File > Options > Add-ins. Select 'COM Add-ins' from the Manage dropdown and click Go. Select the broken add-in from the list and click 'Remove' instead of just unchecking it.
Can I fix the XML code causing the blank spaces?
Yes, if you have experience with XML. You can change the template's file extension to .zip, extract its contents, and open the customUI folder. By editing the customUI.xml file, you can manually delete the broken <contextMenu> tags.




