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Office Settings & Configuration

How to Restore Comment Connector Lines in Word (All Markup)

Ayan MasoodAyan Masood Oct 23, 2026 868 views

Question details

The user needs to restore visual connector lines that link comment balloons to the referenced text in Microsoft Word.

How to Restore Comment Connector Lines in Word All Markup
Product
Microsoft Word
Device & OS
not provided
Scenario
Reviewing and editing a document with comments enabled under the 'All Markup' view.
Observed behavior
Comment balloons appear detached from the related text because connector lines are missing, which is a common behavior of Word's Modern Comments feature.
Before you start

Save your current document, as you will need to restart Microsoft Word (and potentially your computer) for the settings changes to take full effect.

Solution 1Recommended

Disable the Modern Comments Feature

Reverting from Modern Comments to classic comments restores the visible connector lines between the document text and the comment balloons.

Microsoft Word recently introduced 'Modern Comments', which visually detaches the comment balloons from the text in the standard editing view. Disabling this feature forces Word to use the classic comment layout.

1
Open Word Options

Launch Microsoft Word. Click on 'File' in the top-left corner of the ribbon, then select 'Options' at the bottom of the left-hand menu.

2
Navigate to General Settings

In the Word Options dialog box, ensure the 'General' tab is selected on the left pane.

3
Disable Modern Comments

Scroll down the General settings page to find the 'Enable modern comments' checkbox. Clear this checkbox to turn the feature off.

4
Restart Word

Click 'OK' to save the changes. Close Microsoft Word completely and reopen it. In some cases, a full computer restart may be required for the change to take effect.

Disable the Modern Comments Feature
Print Preview Behavior: Even if Modern Comments are enabled and lines are hidden in the editing view, connector lines will still appear in Print Preview and on your final printed documents. Be aware that Microsoft may remove the option to disable Modern Comments in future updates.
Free Microsoft Office alternative

Try WPS Office for a Classic and Clear Reviewing Experience

If you are frustrated by forced UI changes like missing comment connector lines in Microsoft Word, WPS Writer provides a highly compatible, free alternative with a familiar and intuitive traditional comment interface.

  1. 1. Download and Install: Get the free WPS Office suite from the official website and install it on your device.
  2. 2. Open Your Document: Launch WPS Writer and open your existing .docx file containing the comments.
  3. 3. View Clear Comments: Navigate to the 'Review' tab. Comments and their traditional connector lines will be clearly visible by default, making editing straightforward.
Perfect compatibility with Microsoft Word (.docx) formats and existing comments.Familiar interface that natively displays classic comment connector lines for clear document reviewing.Free and lightweight suite that runs smoothly on older and modern hardware.Seamless migration with zero learning curve required for traditional Office users.
microsoft office alternative - wps office

Frequently Asked Questions

Why did my comment connector lines disappear in Word?

This is typically caused by Microsoft Word's 'Modern Comments' feature, which changes the layout of document markups and intentionally hides connector lines in the standard editing view for a cleaner interface.

Will comment lines print if Modern Comments are enabled?

Yes. Even if the connector lines are visually hidden in the normal editing view due to Modern Comments, they still appear in Print Preview and will print out on your physical document.

What if the option to disable Modern Comments is missing?

Microsoft has been gradually phasing out the classic comments interface. If the 'Enable modern comments' checkbox is no longer in your General settings, your specific version of Word has made Modern Comments mandatory, and you cannot restore the lines in the editing view.