Do Recipients Need Adobe Acrobat to View Images Sent via Adobe Send?
Question details
Determine whether recipients require Adobe Acrobat or other specific Adobe software to view image files shared via Adobe Send.

- Product
- Adobe Send
- Device & OS
- not provided
- Scenario
- A user is sharing image files like JPEGs or TIFFs using Adobe Send and wants to ensure the recipient can open them.
- Observed behavior
- The recipient needs to successfully access and view the shared images without installing additional Adobe software.
Ensure that the images being sent are in standard, widely supported formats such as JPEG, PNG, or TIFF so the recipient's default system applications can easily open them.
View Images Using Default System Applications
Recipients do not need Adobe Acrobat. They can safely download the files and use their device's built-in image viewers.
When you send image files via Adobe Send, the recipient only needs a basic application that supports the specific file type. No Adobe software is strictly required to view the content.
Click the secure Adobe Send link provided by the sender via email or direct message to access the shared files.
Locate the shared image file on the web page and click the 'Download' button to save it locally to your computer or mobile device.
Double-click the downloaded file. It will automatically open in your operating system's default image viewer, such as Preview on macOS or the Photos app on Windows.

Share Files and Images Easily with WPS Office
WPS Office offers a comprehensive suite for document and PDF management, including robust cloud sharing. With WPS Cloud, you can share images, PDFs, and Office documents via a simple link, allowing recipients to view them directly in their web browser without installing any software.
- 1. Open WPS Office: Launch WPS Office on your device and log in to your account to access WPS Cloud features.
- 2. Upload your file: Navigate to 'Cloud Docs' in the left menu and upload the image or document you wish to share.
- 3. Generate a sharing link: Right-click the uploaded file, select 'Share', and customize your link permissions (e.g., view-only or editable).
- 4. Send to recipient: Copy the generated link and send it to your recipient, who can view the file instantly in their browser without downloading any software.

Frequently Asked Questions
Does Adobe Acrobat.com offer free cloud storage for sharing files?
Yes, Acrobat.com includes 5 GB of free cloud storage for users to upload, store, and share files through services like Adobe Send.
Can I purchase more storage for Adobe Send if I exceed the 5 GB limit?
Currently, there is no option to purchase additional storage beyond the 5 GB provided for free on Acrobat.com.
What software is needed to open JPEG or TIFF files sent via Adobe Send?
No special software is needed. Recipients can use the default applications built into their operating systems, such as Preview on macOS or the Photos app on Windows, to successfully open and view standard image formats.




