Others

Fix Acrobat Reader Mobile Fill and Sign Text Disappearing

Emma Brown Oct 19, 2026 869 views

Question details

Users are experiencing a bug in Acrobat Reader Mobile where text entered using the Fill and Sign tool vanishes immediately after tapping away from the text field.

How to Fix Acrobat Reader Mobile Fill and Sign Text Disappearing

Product: Acrobat Reader Mobile
Device & OS: Android 14
Scenario: Filling out forms or signing PDF documents on a mobile device.
Observed behavior: Text entered with the Fill and Sign tool disappears as soon as the user taps on another text field or taps away from the active text box.

Before you start

Ensure your Android device is connected to a stable Wi-Fi network so you can quickly check for and download the latest app updates from the Google Play Store.

Solution 1Recommended

Update Acrobat Reader Mobile to the Latest Version

Since this text disappearance is a known bug acknowledged by Adobe's engineering team, the official fix will be delivered through a software update.

Adobe has confirmed that the issue present in version 24.7.0.34210 is actively being addressed. Checking for pending updates regularly ensures you receive the patch as soon as it rolls out.

Open the Google Play Store

Navigate to your Android device's home screen or app drawer and launch the Google Play Store.

Access app updates

Tap on your profile picture in the top right corner, then select 'Manage apps & device' from the menu.

Install the update

Tap on 'Updates available'. If Adobe Acrobat Reader is listed, tap the 'Update' button next to it to install the latest patched version.

Update Acrobat Reader Mobile to the Latest Version

Update Availability: If the update is not yet available for your device, you may need to wait a few days as app updates are often rolled out in phases by the developer.

Solution 2

Use a Temporary Alternative PDF App

While waiting for the official bug fix to reach your device, you can use another reliable PDF application to fill and sign your documents without losing text.

Reliable PDF Fill and Sign Solution

Use WPS Office to Fill and Sign PDFs on Mobile

Avoid frustrating text disappearance bugs by using the built-in PDF tools in WPS Office. It allows you to smoothly fill out forms, add text, and insert signatures on your mobile device.

1. Install WPS Office: Download and install WPS Office from the Google Play Store or Apple App Store.
2. Open the PDF document: Launch WPS Office and locate the PDF file you need to fill out in your local files.
3. Select the Fill tool: Tap on the 'Tools' menu at the bottom, switch to the 'PDF Edit' or 'Fill & Sign' tab.
4. Insert text and signature: Tap anywhere on the document to add text boxes or insert your signature securely.
5. Save and export: Tap the save icon to apply your changes and share the filled PDF directly from the app.

Easily add text and signatures to any PDF document on mobile without losing data.Highly compatible with all standard Adobe PDF formats.A lightweight, all-in-one app that combines PDF, Word, Excel, and PowerPoint tools.

microsoft office alternative - wps office

Frequently Asked Questions

Why does my text disappear when I type in Acrobat Reader Mobile?

This behavior is caused by a known software bug in specific versions of the Acrobat Reader app (such as Android version 24.7.0.34210). The application fails to save the text state when the text field loses focus.

Can I recover the text that disappeared in the Fill and Sign tool?

Unfortunately, because the text fails to register and save in the document's memory due to the glitch, it cannot be recovered. You will need to re-enter the text once the issue is resolved.

Is there a temporary fix before the Adobe update arrives?

As a temporary workaround, you can try completing your PDF form using Acrobat Reader on a desktop computer, or switch to an alternative mobile PDF editor like WPS Office to fill and sign your documents.

Office Quick Solutions