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Fix OneDrive Closing Unexpectedly on M1 Mac (macOS Sonoma)

WPS Editor Oct 9, 2026 869 views

Question details

The user needs a solution for the OneDrive Personal desktop application silently closing multiple times a day on an Apple Silicon Mac.

How to Fix OneDrive Closing Unexpectedly on an M1 Mac

Product: Microsoft OneDrive
Device & OS: macOS Sonoma (Apple M1)
Scenario: Synchronizing files using the OneDrive desktop app on a Mac.
Observed behavior: OneDrive silently quits without any warning or error message several times a day. Basic troubleshooting like reinstalling and resetting the application does not permanently resolve the issue.

Before you start

Log in to onedrive.com via your web browser to ensure all your local files are successfully synchronized and backed up online before making any changes to local folders.

Solution 1Recommended

Delete the Local Archive Folder and Reset OneDrive

Removing the local archived folder fixes crashes caused by corrupted cache files or conflicting permissions during synchronization.

Often, corrupted files within the local archive folder cause OneDrive to silently crash when it attempts to read or sync them. Deleting this folder forces a clean synchronization state.

Quit OneDrive

Click the OneDrive icon in the macOS menu bar, select the Help & Settings gear icon, and click 'Quit OneDrive'.

Run Reset Command

Open Finder, go to the Applications folder, right-click OneDrive, and select 'Show Package Contents'. Navigate to Contents > Resources and double-click 'ResetOneDriveApp.command'.

Locate and Delete Archive Folder

In Finder, navigate to your user home directory. Locate the folder named 'OneDrive Personal (Archive)' and move it to the Trash.

Relaunch and Re-sync

Open OneDrive from the Applications folder, sign in to your Microsoft account, and allow the application to perform a fresh synchronization.

Delete the Local Archive Folder and Reset OneDrive

Data Safety Warning: Do not empty the Mac Trash until you have confirmed that all your files are fully available and synced in your OneDrive cloud account.

Solution 2

Install Native Apple Silicon Updates

Running an Intel-based version of OneDrive on an M1 Mac can cause performance issues and unexpected crashes due to architecture translation limitations.

Solution 3

Check Mac Console for Crash Logs and Conflicts

Using the macOS Console app can help you identify if third-party security software or specific system permissions are forcing OneDrive to close.

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Switch to WPS Office for Stable Document Management on Mac

If OneDrive and Microsoft Office sync issues are interrupting your workflow on macOS Sonoma, try WPS Office. It provides robust native support for Apple Silicon, integrated and stable cloud storage (WPS Cloud), and full compatibility with Microsoft file formats without draining your system resources.

1. Download for Mac: Visit the official WPS Office website and download the macOS version tailored for Apple Silicon.
2. Install the Application: Open the downloaded DMG file and drag the WPS Office icon into your Mac's Applications folder.
3. Enable Cloud Sync: Launch WPS Office, sign in to claim your free WPS Cloud storage, and start auto-syncing your documents securely.

Native Apple Silicon (M1/M2/M3) optimization for lightning-fast performance and stabilitySeamless Microsoft Office format compatibility (Word, Excel, PowerPoint)Built-in WPS Cloud for reliable, crash-free document synchronization across devicesLightweight installation that frees up local storage and Mac system memory

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Frequently Asked Questions

Why does OneDrive silently close on my M1 Mac running macOS Sonoma?

Silent closures are usually caused by a conflict with local corrupted files, running an outdated Intel-based application version rather than the native Apple Silicon app, or aggressive third-party Mac security software misidentifying the background sync as a threat.

Will deleting the OneDrive Archive folder delete my online files?

No, deleting the local 'OneDrive Personal (Archive)' folder will not delete files stored in the cloud, provided those files have already finished synchronizing to your online account. Always verify your files on onedrive.com before deleting local folders.

How can I verify if I am using the Apple Silicon version of OneDrive?

Open your Mac's Applications folder, right-click on the OneDrive icon, and select 'Get Info'. Under the 'General' section, look at the 'Kind' field. It should say 'Application (Apple Silicon)' or 'Universal' instead of 'Intel'.

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