How to Fill Out and Return Forms Received by Email
Question details
The user needs to complete employment or official forms received via email and return them to the sender.

- Product
- Email, Word, PDF, Web Browser
- Device & OS
- not provided
- Scenario
- Filling out and returning required paperwork sent by an employer or organization.
- Observed behavior
- The user must successfully enter information into the digital forms (links or attachments) and submit or email them back securely.
Ensure you have downloaded any form attachments to your local device and have a suitable PDF or Word processor installed to edit them.
Fill Out and Return Word or PDF Attachments
Use this method if the employer sent the forms as file attachments in the email.
Email attachments are the most common way to receive official paperwork. You will need to download the files locally before filling them out to ensure your progress is saved.
Open the email and click the download icon on the attached Word document or PDF to save it to your computer.
Locate the downloaded file and open it using a compatible application (like WPS Office). Click on the text fields to type your information.
If the form requires a signature, use your PDF reader's signature tool to draw or insert a typed signature.
Go to 'File' > 'Save As' and rename the document slightly (e.g., adding your last name) to keep a clear record of the completed form.
Reply to the original email, click the 'Attach file' button (usually a paperclip icon), select your newly saved completed document, and send the email.

Submit Online Web Forms
Use this method if the email contains a link to an online web form rather than a file attachment.
Easily Fill Out Word and PDF Forms with WPS Office
WPS Office provides powerful, easy-to-use tools for viewing, filling, and signing both Word documents and PDF forms. You can complete your paperwork quickly without needing multiple software applications.
- 1. Open the Form: Launch WPS Office and drag your downloaded PDF or Word form directly into the workspace.
- 2. Fill in the Information: For Word documents, type directly into the designated fields. For PDFs, go to the 'PDF' tab and use the 'Fill & Sign' feature to type text.
- 3. Sign the Document: Use the 'Sign' tool to draw, type, or upload an image of your signature and place it on the signature line.
- 4. Save and Email: Click 'Save As' to export the completed document, then attach it to your email reply.

Frequently Asked Questions
How do I add a signature to a PDF form?
Open the PDF in a compatible reader like WPS Office, select the 'Fill & Sign' or 'Signature' tool, and choose whether to type, draw, or insert an image of your signature. Once created, place it on the signature line.
Why can't I type into the Word document I downloaded?
The document might have opened in 'Protected View' or 'Read-Only' mode to protect your computer from internet files. Look for a yellow banner at the top of the screen and click 'Enable Editing' to start typing your information.
Do I need a printer to fill out these forms?
No. Most modern forms can be filled out digitally. If a form was sent as a scanned image rather than a fillable PDF, you can use OCR features in PDF editors to add text on top, or use a 'Fill & Sign' tool to insert text boxes without needing to print.
How can I make sure my information is saved before returning the email?
Always use 'Save As' and rename the file before closing it. Re-open the newly saved file to verify that your typed information is still visible before attaching it to your outgoing email.




