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How to Fix Cannot Switch Out of S Mode in Windows 11 Home

Kushani NimanthikaKushani Nimanthika Oct 12, 2026 869 views

Question details

The user is unable to switch out of Windows 11 S mode because the 'Get' button in the Microsoft Store is disabled or grayed out.

How to Fix Cannot Switch Out of S Mode in Windows 11 Home
Product
Windows 11 Home
Device & OS
Windows 11
Scenario
Attempting to switch out of S mode to install third-party desktop applications.
Observed behavior
The Microsoft Store 'Get' button is disabled or turns gray, preventing the system from switching to the standard Windows experience.
Before you start

Ensure your computer is connected to a stable internet connection and that you are logged into your device with an administrator account.

Solution 1Recommended

Use the Correct Activation Link and Reset Microsoft Store Cache

This is the most effective way to restore the 'Get' button's functionality by ensuring the correct system link is used and the Microsoft Store cache is completely clear.

Often, users inadvertently click the link to upgrade their Windows edition instead of the specific link to exit S mode. Combined with a corrupted Store cache, this can cause the button to be unresponsive.

1
Open System Activation Settings

Click the Start menu, go to Settings, select System, and then click on Activation.

2
Select the Correct Store Link

Look for the 'Switch to Windows 11 Home' or 'Switch to Windows 11 Pro' section. Click the 'Go to the Store' link located exactly under this section. Do not click the link under 'Upgrade your edition of Windows'.

3
Install Pending Windows Updates

Go to Settings > Windows Update and check for any pending updates. Install them and restart your PC to ensure no background processes are blocking the Store.

4
Reset the Store Cache

Press the Windows key + R on your keyboard to open the Run dialog. Type 'wsreset.exe' and press Enter. A blank Command Prompt window will open, close automatically after a few seconds, and then launch the Microsoft Store.

5
Click the Get Button

On the 'Switch out of S mode' page in the newly opened Microsoft Store, the 'Get' button should now be clickable. Click it to complete the process.

Use the Correct Activation Link and Reset Microsoft Store Cache
Managed Devices: If your device is managed by a school or organization, the IT administrator may have blocked switching out of S mode. You will need to contact them directly for assistance.
Free Microsoft Office alternative

Install WPS Office After Exiting S Mode

Once you successfully switch out of Windows 11 S mode, you have the freedom to install powerful third-party desktop apps. WPS Office is a highly compatible, free alternative to Microsoft Office that meets all your document needs without the heavy subscription fees.

  1. 1. Visit the WPS Website: Open your web browser on your newly unrestricted Windows 11 PC and navigate to the official WPS Office website.
  2. 2. Download the Installer: Click the 'Free Download' button to download the setup executable file to your computer.
  3. 3. Install WPS Office: Run the downloaded file and follow the simple on-screen instructions to finish the installation and start creating documents.
100% compatible with Microsoft Word, Excel, and PowerPoint file formats.Lightweight application that runs smoothly and efficiently on standard Windows 11 PCs.Free to use with a familiar, easy-to-navigate tabbed interface.Seamless migration process with an all-in-one suite including advanced PDF editing tools.
microsoft office alternative - wps office

Frequently Asked Questions

Why is the Get button grayed out when trying to switch out of S mode?

The 'Get' button typically becomes unresponsive or grays out due to a corrupted Microsoft Store cache, pending Windows updates that need to be installed, or temporary server issues on Microsoft's end.

Can I switch back to S mode after leaving it?

No. Switching out of S mode is a one-way process. Once you switch your device to the standard Windows 11 Home experience, you cannot revert to S mode.

Will switching out of S mode delete or affect my personal files?

No, switching out of S mode will not delete your personal files, photos, or existing applications. It only removes the system restriction that limits you to downloading apps exclusively from the Microsoft Store.