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How to Fix Clipchamp Captions Not Generating for Hebrew or Khmer

Olivia Miller Oct 21, 2026 868 views

Question details

Users are experiencing issues where Microsoft Clipchamp fails to generate complete captions or stops generating them entirely for specific languages such as Hebrew and Khmer.

How to Fix Clipchamp Captions Not Generating for Hebrew or Other Languages

Product: Microsoft Clipchamp
Device & OS: not provided
Scenario: Attempting to generate auto-captions or transcripts for a video in Clipchamp.
Observed behavior: Clipchamp generates only a partial transcript or completely fails to create captions. The issue persists across both the desktop app and web browsers despite restarts or network changes.

Before you start

Ensure you have a stable internet connection and try restarting both your browser and the Clipchamp application before proceeding with advanced troubleshooting.

Solution 1Recommended

Generate Captions Using a Shorter Video Segment

Splitting your video into shorter segments can help bypass service-side timeouts and force Clipchamp to generate the missing captions.

Because this failure often occurs on longer videos when processing complex or less commonly supported languages, working with shorter clips reduces the load on the caption-generation server.

Duplicate the Video Project

Open your Clipchamp dashboard and create a duplicate of your current video project to avoid losing your original edit.

Trim the Video Length

In the copied project, trim the video down to the specific section where the caption generation previously stopped or failed.

Regenerate Captions

Click on the 'Captions' tab on the right sidebar and click the button to generate the auto-captions for the newly shortened clip.

Generate Captions Using a Shorter Video Segment

Solution 2

Update Software and Submit a Support Ticket

Because partial transcript generation is often a server-side limitation, keeping your software updated and reporting the bug is crucial for a permanent fix.

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Frequently Asked Questions

Why did Clipchamp captions stop generating halfway through my video?

This usually occurs due to a service-side timeout or a bug with Microsoft's speech-to-text engine for specific languages, such as Hebrew or Khmer, causing the transcription process to fail on longer videos.

Will switching browsers or Wi-Fi networks fix the caption error?

Users have reported that changing from Chrome to Edge, restarting the computer, or switching Wi-Fi networks typically does not resolve the issue, as the core problem originates from Clipchamp's cloud servers.

Where can I report a persistent Clipchamp bug?

You can report bugs directly through the Clipchamp app's help and support section or by submitting a detailed report via the Microsoft Feedback Hub app in Windows.

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