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How to Fix Followed SharePoint Sites Missing from the Start Page

Maira Mehtab Oct 15, 2026 869 views

Question details

Users are unable to see their followed SharePoint sites on the SharePoint start page when Office Graph is disabled.

How to Fix Followed SharePoint Sites Missing from the Start Page

Product: Microsoft SharePoint
Device & OS: not provided
Scenario: Accessing followed sites directly from the SharePoint start page.
Observed behavior: Followed SharePoint sites frequently disappear from the start page, affecting one or multiple users and sites.

Before you start

Ensure you have Site Administrator permissions for the affected SharePoint site to access and modify Site Settings.

Solution 1Recommended

Verify and Re-enable the Following Content Feature

Check site visibility via search and toggle the Following Content feature to restore functionality.

Often, the connection to followed sites glitches when Office Graph is disabled. Toggling the feature at the site level forces SharePoint to refresh the user's followed status.

Test SharePoint search

First, use the SharePoint search bar to verify that users can still locate and access the missing sites manually.

Navigate to Site Features

On the affected SharePoint site, click on the gear icon, navigate to Site Contents, select Site Settings, and then click on Manage site features under Site Actions.

Toggle Following Content

Scroll through the list to find 'Following Content'. If it is enabled, click Deactivate, and then click Activate to re-enable it. If it was disabled, simply activate it.

Re-follow the site

Instruct the affected user to unfollow and then follow the SharePoint site again, and check if it now appears on their start page.

Verify and Re-enable the Following Content Feature

Configuration Refreshed: Toggling this feature often resolves backend synchronization issues with followed sites lists.

Solution 2

Isolate Browser and Account Issues

Determine whether the issue is caused by local browser caching or affects the entire tenant.

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Frequently Asked Questions

Why did my followed sites disappear from the SharePoint start page?

This can occur due to temporary sync issues, disabled 'Following Content' site features, or disruptions when the Office Graph is turned off for the tenant.

Where can I manage the Following Content feature in SharePoint?

You can find this feature by navigating to your site's gear icon, selecting Site Contents, going to Site Settings, and clicking on 'Manage site features' under the Site Actions section.

Does disabling Office Graph affect SharePoint functionality?

Yes, turning off Office Graph disables personalized experiences and content recommendations, which can occasionally impact how followed sites are displayed on the SharePoint start page.

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