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How to Fix OneNote Sync Error 0xE00001BB in a Deleted Section
Question details
The user needs to resolve a persistent OneNote sync error 0xE00001BB associated with a specific deleted section.
- Product
- Microsoft OneNote
- Device & OS
- not provided
- Scenario
- Attempting to synchronize a notebook after a problematic section has been removed.
- Observed behavior
- OneNote continues to display sync error 0xE00001BB for the deleted section, even though the section now resides in Deleted Notes and contains no pages.
Before troubleshooting synchronization issues, manually back up any unsynced pages in your current notebooks by copying the text into a local document to prevent accidental data loss.
Permanently Empty the Deleted Notes Area
OneNote continues to synchronize items in the recycle bin. Permanently deleting the problematic section from Deleted Notes will stop the application from attempting to sync it.
When you delete a section in OneNote, it is temporarily moved to the Notebook Recycle Bin (or Deleted Notes) where it is kept for up to 60 days. Because the application still tries to sync these deleted files, any corrupted section will continue throwing the 0xE00001BB error until it is completely purged.
Launch your OneNote desktop application and navigate to the notebook experiencing the sync error. Click on the 'History' tab located in the top ribbon menu.
Click on the 'Notebook Recycle Bin' or 'Deleted Notes' icon to view all recently removed sections and pages.
Locate the problematic section (e.g., 'Trip Planning'). Right-click on the section tab and select 'Delete' to permanently remove it from the recycle bin.
Right-click the name of your notebook in the left navigation pane and select 'Sync This Notebook Now' (or press Shift + F9) to verify that the error is resolved.
Resolve Sync Errors via OneNote for Web
If the desktop app fails to permanently delete the section due to caching issues, you can bypass the local error by clearing the section through the web interface.
Experience Hassle-Free Document Management with WPS Office
If complex synchronization errors like 0xE00001BB disrupt your workflow, consider switching to WPS Office. It provides a lightweight, highly compatible, and robust environment for all your daily productivity and note-taking needs without the hassle of persistent cloud sync issues.
Frequently Asked Questions
What does OneNote sync error 0xE00001BB indicate?
Error 0xE00001BB typically indicates that OneNote is unable to sync a specific page or section to the server. This is often caused by local cache corruption, unsupported characters in the section name, or a broken file stuck in the application's recycle bin.
Why do sync errors persist even after I delete the corrupted section?
When you delete a section, OneNote moves it to the 'Deleted Notes' area to prevent accidental data loss, keeping it there for 60 days. The application continues attempting to sync the contents of this bin with the cloud, causing the error to persist until the bin is manually emptied.
How do I clear the OneNote cache to fix sync issues?
You can clear the local cache by pressing Windows + R, typing '%localappdata%\Microsoft\OneNote', and navigating to the version folder (e.g., '16.0'). Inside, locate the 'cache' folder and delete its contents. Note that this will force OneNote to rebuild the cache from the cloud upon the next launch.
