How to Manage External Users and Passwords in Power Pages
Question details
The user needs to know how administrators can manage external user sign-ins, passwords, and account deletions for a Power Pages site integrated with Dynamics.

- Product
- Microsoft Power Pages
- Device & OS
- not provided
- Scenario
- Managing external authentication, resetting passwords, and deleting accounts for a Dynamics-connected Power Pages site.
- Observed behavior
- Administrators need guidance on configuring identity providers and handling external user lifecycles and licenses.
Before making changes to user authentication, ensure you have the necessary Power Platform administrator roles and confirm which identity providers (like Azure AD B2C) are currently configured for your Power Pages site.
Consult the Microsoft Power Pages Community
Because this involves complex external authentication, Dynamics integration, and specialized licensing, the official Power Pages community is the best place for dedicated assistance.
Microsoft Power Pages relies on external identity providers for user management. Detailed configurations often require specialized knowledge that goes beyond general Microsoft 365 administration.
Navigate to the official Microsoft Power Pages Community forum online via your web browser.
Use the search bar to look for specific guides on configuring identity providers, managing external users, or resetting passwords for Dynamics.
If you cannot find an existing solution, create a new post detailing your Dynamics integration, licensing setup, and the exact user management tasks you need to perform.

Manage Users via Identity Providers (Azure AD B2C)
External user management for Power Pages is typically handled directly through the configured identity provider rather than the Power Pages interface itself.
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Frequently Asked Questions
Can I manage external user passwords directly in the Power Pages studio?
No, external user passwords are typically managed through the configured identity provider, such as Azure AD B2C, rather than directly within the Power Pages design studio.
What licenses are required for external users in Power Pages?
External users accessing Power Pages are usually licensed on a per-authenticated-user per-website capacity basis. You should check the official Microsoft Power Platform licensing guide for the most current details and pricing.
How do I delete an external user account from my Power Pages site?
To completely remove an external user, you must delete their account or revoke their access within the identity provider (e.g., Azure Active Directory) that your Power Pages site uses for authentication.




