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How to Manage Sensational Content in Microsoft News and MSN
Question details
Users want to know why they are seeing sensationalized articles or unfamiliar websites in their Microsoft News and MSN feeds, and how to control this content.
- Product
- Microsoft News
- Device & OS
- not provided
- Scenario
- Reading articles and browsing the news feed on MSN or Microsoft News.
- Observed behavior
- The news feed occasionally displays sensational articles or content from unreliable and unfamiliar publisher sources.
Ensure you are logged into your Microsoft account on the MSN website or Microsoft News app so that your feed customization preferences are saved.
Customize Your News Feed and Provide Feedback
Adjust your content preferences to filter out specific sensational sources and use the feedback tool to report poor-quality publishers directly to Microsoft.
Microsoft News and MSN use automated aggregation algorithms to select content from thousands of publisher sources. Because these algorithms and source partnerships frequently change, sensational or unfamiliar websites may sometimes bypass initial quality filters and appear in your feed.
Log into MSN, click the personalization settings (usually a gear or 'Personalize' icon), and choose to hide specific publishers or topics that you find unreliable.
Use the 'Feedback' option located at the bottom of the msn.com homepage or within the article options menu to report specific concerns about sensational content directly to Microsoft.
Whenever you encounter questionable information, verify the claims by cross-referencing multiple reputable news sources rather than relying on a single article or publisher.
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Frequently Asked Questions
Why does MSN show me articles from sources I do not recognize?
MSN uses automated news aggregation algorithms that frequently pull content from a rotating network of global publisher sources. This automated curation can occasionally include newer or lesser-known websites.
Can I permanently block a specific publisher on Microsoft News?
Yes, you can hide specific publishers by clicking the three-dot menu icon on an article card in your feed and selecting the option to hide stories from that particular source.
Does Microsoft write the news articles found on MSN?
No, Microsoft primarily curates and aggregates content from third-party publishers rather than employing journalists to write the news articles themselves.
Will providing feedback actually change my news feed?
Yes, using the Feedback tool and hiding specific stories helps train the personalization algorithm to better understand your preferences, leading to a more customized feed over time.
