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How to Resend and Share Files in the Adobe Acrobat iPhone and iPad App
Question details
The user needs to resend PDF documents to multiple recipients for signing because the original recipients did not receive the files.
- Product
- Adobe Acrobat
- Device & OS
- iOS / iPadOS
- Scenario
- Attempting to share and resend PDF documents for electronic signature via a mobile device or Mac.
- Observed behavior
- The shared files are visible in the user's cloud storage, but the intended recipients have not received the email or sharing link.
Confirm whether your PDF documents are saved in Adobe Document Cloud or Apple iCloud, as the steps to access and resend the files will differ based on the storage location.
Resend Files from Adobe Document Cloud
Use this method if your documents are synced to Adobe's native Document Cloud storage.
If you can see your files in Document Cloud storage within the mobile app or on the web, sharing the document again is a straightforward process.
Launch the Adobe Acrobat Reader mobile app on your iPhone or iPad.
Tap on the 'Files' tab at the bottom menu, then select 'Document Cloud' from the list of locations.
Locate the file you wish to resend. Tap the three dots (More options) icon next to the file name.
Select 'Share' or 'Send a Copy' from the context menu. Enter the correct email addresses of your recipients and tap send.
Resend Files via iCloud Storage
Follow these steps if your PDF files were saved to your device's local storage or iCloud Drive rather than Adobe's cloud.
Share and Sign PDFs Effortlessly with WPS Office
WPS Office provides a highly reliable and user-friendly PDF editor for iOS, Mac, and Windows. You can easily add signatures, generate secure sharing links, and track your shared documents directly from the app.
- 1. Open Your PDF in WPS Office: Launch the WPS Office app on your iPhone or iPad and open the target PDF file.
- 2. Add Signatures (Optional): Tap the 'Tools' menu, select 'PDF Signature', and easily draw or place your signature.
- 3. Tap the Share Icon: Tap the 'Share' button at the bottom of the screen to view your sharing options.
- 4. Choose Sharing Method: Select 'Share as Link' to allow multiple recipients to view or download the file, or 'Share as File' to send the document directly via your preferred email app.
Frequently Asked Questions
Why did my recipients not receive the file I shared from Adobe Acrobat?
The sharing notification may have been filtered into the recipients' spam or junk email folders. Additionally, if the document had not finished uploading to the Adobe Document Cloud due to poor internet connectivity, the sharing process may have failed. Verify your connection and try resending.
How do I know if my file is stored in Adobe Document Cloud or iCloud?
Open the Adobe Acrobat app and navigate to the 'Files' section. Here, you will see different storage locations. If your file is listed under 'Document Cloud', it is stored on Adobe's servers. If it is under 'On This iPhone' or accessed via 'More Locations', it is saved in your local storage or Apple iCloud.
Can I share a PDF for multiple signatures from my iPad?
Yes, but requesting specialized, tracked e-signatures from multiple users in a specific order usually requires the Adobe Acrobat Sign feature, which may require a premium subscription. Basic file sharing for standard PDF signatures can be done through the standard share menu.
