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How to Stop PDF Files from Opening Automatically in the Banco do Brasil App
Question details
The user wants to prevent PDF files from automatically opening when accessed through the Banco do Brasil mobile application.
- Product
- Banco do Brasil App / PDF Viewer
- Device & OS
- not provided
- Scenario
- Accessing banking statements, receipts, or PDF links within the Banco do Brasil mobile app.
- Observed behavior
- PDF files open automatically using an unintended default app or internal viewer, bypassing the user's ability to choose their preferred PDF reader.
Ensure your device's operating system and the Banco do Brasil app are updated to the latest versions before modifying app preferences.
Clear Default PDF App Settings (Android)
If PDFs open automatically without prompting, your device likely has a default application set for PDF files. Clearing this will force the device to ask you which app to use next time.
Android devices remember your application choices if you previously selected 'Always' when opening a PDF. By clearing the default settings of the app that currently opens your banking documents, you regain the ability to choose your preferred reader.
Navigate to your smartphone's main Settings menu and select 'Apps' or 'App Management'.
Find the application that currently opens your PDFs (such as Google Drive, a built-in browser, or a default system PDF reader) from the list of installed apps.
Tap on the app name, scroll down to select 'Open by default', and tap the 'Clear defaults' button to stop it from automatically opening PDF files.
Disable Internal Browser in App Settings
Some applications use an internal browser to open links and documents. Disabling this forces the app to use your device's external applications.
Read and Manage Banking PDFs with WPS Office
Instead of relying on basic or unpredictable default viewers, use WPS Office to handle all your PDF documents. Setting WPS Office as your default PDF reader gives you full control over your banking statements and receipts with professional reading and editing tools.
- 1. Download the App: Install WPS Office Free from the Google Play Store or Apple App Store.
- 2. Clear Old Defaults: Go to your device settings and clear the default app associations for your current automatic PDF viewer.
- 3. Open Your Document: Download a PDF receipt or statement from the Banco do Brasil app and tap the file to open it.
- 4. Set WPS as Default: When prompted with a list of apps, select 'WPS Office' and choose 'Always' to set it as your new preferred reader.
Frequently Asked Questions
Why do PDFs open automatically on my device without asking?
This happens when you previously selected a specific application to open PDF files and chose the 'Always' option. The device remembers this choice and bypasses the app selection prompt for all future PDF files.
Can I change how PDFs open on an iPhone (iOS)?
Yes. While iOS handles default apps differently than Android, you can usually control how PDFs open by saving the file to the 'Files' app first, then long-pressing the document to choose 'Share', and finally selecting your preferred application from the share sheet.
Will clearing default apps delete my downloaded PDF files?
No, clearing default app preferences only resets the device's instruction on which application to use when opening a specific file type. Your saved documents, banking receipts, and statements will remain safely stored in your device's local storage.
