Other PDF Issues

Fix Acrobat Reader Mobile Not Syncing with Google Drive

Elise Williams Oct 18, 2026 869 views

Question details

The user's Adobe Acrobat Reader mobile app is not syncing updated PDF files from Google Drive, displaying older document versions instead of recent modifications.

How to Fix Acrobat Reader Mobile Not Syncing with Google Drive

Product: Adobe Acrobat Reader Mobile
Device & OS: not provided
Scenario: Viewing, managing, or modifying PDF files stored in Google Drive using the Acrobat Reader mobile application.
Observed behavior: The Acrobat Reader app fails to pull the latest versions of files from Google Drive, showing outdated documents and ignoring recent saves.

Before you start

Ensure your mobile device is connected to a stable Wi-Fi or cellular data network, and verify you are signed in to the correct Google Drive account where the files were originally modified.

Solution 1Recommended

Refresh File List and Re-link Google Drive

Manually refreshing the file directory and re-authenticating your Google account is the most effective way to force the app to retrieve the latest file versions.

Syncing errors often occur due to expired authentication tokens or brief network interruptions. By unlinking and reconnecting your cloud storage, you establish a fresh connection.

Manually refresh the files

Open the Adobe Acrobat Reader app, navigate to your file list under the Google Drive section, and swipe down on the screen to manually refresh the directory.

Unlink the Google Drive account

Navigate to the 'Files' tab, tap the 'Edit' or settings icon next to your Google Drive connection, and select the option to unlink or remove the account from Acrobat.

Re-link your account

Tap 'Add an Account', choose 'Google Drive', and sign in with your Google credentials to authorize the connection and trigger a fresh file sync.

Refresh File List and Re-link Google Drive

Sync Restored: Re-linking your account securely forces the application to pull the most recent metadata and file versions directly from Google Drive.

Solution 2

Clear App Cache and Update Acrobat Reader

Clearing corrupted temporary data and ensuring the application is fully updated can resolve persistent syncing glitches.

WPS Office PDF Editor

Seamlessly Sync and Edit PDFs from Google Drive with WPS Office

If you continue to experience syncing issues with your current PDF reader, WPS Office provides a reliable, all-in-one PDF reader and editor that integrates flawlessly with Google Drive to ensure your documents are always up to date.

1. Download WPS Office: Install WPS Office from the Google Play Store or Apple App Store on your mobile device.
2. Access Cloud Storage: Launch WPS Office, navigate to the 'Open' or 'Cloud' tab, and select 'Add Cloud Storage'.
3. Connect Google Drive: Select Google Drive from the list, log in with your Google account credentials, and grant WPS Office permission to access your files.
4. Open and Edit PDFs: Tap any PDF file in your Google Drive directory. Any edits or annotations you make in WPS Office will automatically save and sync back to the cloud.

Directly link and flawlessly sync with Google Drive, Dropbox, and OneDrive.Fully compatible with standard PDF files and Microsoft Office document formats.Edit PDF text, add annotations, insert signatures, and convert files on the go.Lightweight mobile application that saves device storage while offering robust features.

microsoft office alternative - wps office

Frequently Asked Questions

Why is Google Drive not showing my recently saved PDF files in mobile apps?

This usually happens if the mobile app hasn't refreshed in the background or if there was a temporary network interruption during the save process. Swiping down on your file list or restarting the app forces a manual refresh to display recent files.

Does clearing the PDF reader cache delete my PDF files?

No, clearing the app cache only removes temporary system files used to load the app faster. It helps resolve performance or syncing issues, while your actual PDF files safely remain in Google Drive.

Can I force Google Drive to sync immediately on my mobile device?

Yes. You can force a sync by pulling down on the file directory screen within your PDF app. Alternatively, open the native Google Drive app, pull down to refresh the folder there, and then reopen the document in your PDF reader.

PDF Troubleshooting