'%3e%3cpath%20d='M8%200C12.4183%200%2016%203.58172%2016%208C16%2012.4183%2012.4183%2016%208%2016C3.58172%2016%200%2012.4183%200%208C0%203.58172%203.58172%200%208%200ZM11.6162%204.38379C11.2257%203.99337%2010.5927%203.99338%2010.2021%204.38379L8%206.58594L5.79785%204.38379C5.40732%203.99334%204.77429%203.99329%204.38379%204.38379C3.99331%204.77429%203.99335%205.40733%204.38379%205.79785L6.58594%208L4.38379%2010.2021C3.99348%2010.5927%203.99341%2011.2257%204.38379%2011.6162C4.77426%2012.0066%205.40734%2012.0065%205.79785%2011.6162L8%209.41406L10.2021%2011.6162C10.5927%2012.0066%2011.2257%2012.0067%2011.6162%2011.6162C12.0067%2011.2257%2012.0066%2010.5927%2011.6162%2010.2021L9.41406%208L11.6162%205.79785C12.0066%205.40735%2012.0066%204.77429%2011.6162%204.38379Z'%20fill='%23080E17'%20fill-opacity='0.46'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3761_713'%3e%3crect%20width='16'%20height='16'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Fix Adobe Acrobat Reader Not Displaying PDF Figures on iOS
Question details
Figures and images in PDF ebooks are no longer visible after updating the Adobe Acrobat Reader application on an iPhone.
- Product
- Adobe Acrobat Reader
- Device & OS
- iOS
- Scenario
- Reading PDF ebooks or documents containing embedded figures and images on a mobile device.
- Observed behavior
- PDF figures and images fail to render within the Adobe Acrobat Reader app, leaving blank spaces, despite the same files displaying perfectly in other PDF viewing applications.
Ensure your iPhone is connected to a stable Wi-Fi network so you can access the App Store to download necessary updates.
Update Adobe Acrobat Reader and Restart Device
Installing the latest bug-fix update from the App Store and performing a device restart is the primary method to resolve this specific rendering issue.
Adobe engineering has acknowledged a rendering bug affecting certain app versions and released a patch in version 24.09.00 and later. Updating the app will restore normal image visibility.
Unlock your iPhone and tap to open the App Store from your home screen.
Tap on your Apple ID profile icon at the top right corner and scroll down to the 'Available Updates' section.
Locate Adobe Acrobat Reader in the list and tap the 'Update' button to install version 24.09.00 or later.
Press and hold the power button and volume button, slide to power off, then press the power button again to turn the device back on.
Open the PDF File in an Alternative Viewer
If you are unable to update the app immediately, opening the file in another iOS PDF application will allow you to read the document with all figures intact.
View PDFs Accurately with WPS Office on iOS
If you are experiencing continuous rendering errors or missing figures with your current app, switch to WPS Office. It provides a highly reliable, feature-rich PDF reader that renders complex documents and images flawlessly on iOS devices.
- 1. Install the App: Download and install the free WPS Office application directly from the iOS App Store.
- 2. Locate Your PDF: Launch WPS Office, tap on the 'Files' tab at the bottom of the screen, and browse for your PDF ebook or document.
- 3. Read Without Errors: Tap the file to open it. WPS Office will process the document accurately, displaying all text and figures properly without missing elements.
Frequently Asked Questions
Why did my PDF figures disappear after updating Adobe Acrobat Reader?
This issue is caused by a known image-rendering bug introduced in a specific version of the Adobe Acrobat Reader iOS app. The Adobe engineering team addressed the glitch by releasing a bug-fix update.
Will reinstalling the app restore my missing PDF images?
Yes. Reinstalling Adobe Acrobat Reader from the App Store ensures you are downloading the latest version available (24.09.00 or later), which includes the patch to fix this missing image issue.
Are my PDF files corrupted if they don't show pictures on my iPhone?
No, the files themselves are not corrupted. If the same PDF files display perfectly in other applications like WPS Office or Apple Books, your data is intact. The issue is strictly related to the Adobe Acrobat app's rendering capability.
How do I check my Adobe Acrobat Reader app version on iOS?
Open the Adobe Acrobat Reader app, tap your profile icon or the settings gear located in the top corner, and scroll to the bottom of the menu screen to see the installed version number.
