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Fix PDF Reader Send a Copy Blocked After iOS Update
Question details
Users are unable to use the Send a Copy feature in Adobe PDF Reader on iOS, and printed PDFs are missing annotations on specific pages.
- Product
- Adobe PDF Reader
- Device & OS
- iOS
- Scenario
- Sharing a PDF file via email attachment and printing a multipage PDF document containing highlights and annotations.
- Observed behavior
- The Send a Copy feature either fails to attach the document or inserts an advertisement in the email signature. Additionally, annotations and highlights are missing from certain printed pages of multipage PDFs.
Ensure your iOS device has a stable internet connection and verify whether the sharing issue persists across multiple different PDF files or just a specific document.
Update to the Latest Version of PDF Reader
Since this sharing and printing bug is linked to a specific app update (version 23.07.00), updating the application is the most direct way to receive a patch from the developer.
Software updates often include critical bug fixes for sharing features and print rendering problems. Checking for a newer version can immediately resolve missing annotations.
Unlock your iOS device and launch the Apple App Store.
Tap on your profile icon at the top right corner of the screen and scroll down to view pending updates.
Locate Adobe Acrobat Reader in the list and tap 'Update'. If it says 'Open', you are already on the latest version.
Relaunch the app, open your document, and test the 'Send a Copy' function and print preview to ensure annotations are visible.
Report the Bug to Official Support
If no new update is available to fix the issue, escalating the bug to the official support team ensures they are aware of the persistent error.
Use WPS Office to Seamlessly Share and Print PDFs on iOS
Avoid frustrating sharing blocks, missing annotations, and unexpected email advertisements. WPS Office is a free, lightweight, and powerful alternative that perfectly renders PDF annotations and allows you to share documents without hassle.
- 1. Install WPS Office: Download WPS Office for free from the App Store and open it on your iOS device.
- 2. Open Your PDF: Import or open your PDF document containing annotations within WPS Office.
- 3. Share or Print Flawlessly: Tap the 'Share' icon to send the file via email, or select 'Print' to generate a physical copy with all highlights preserved.
Frequently Asked Questions
Why does my PDF Reader attach an advertisement when I use Send a Copy?
Certain versions of free PDF applications may inject promotional signatures into outgoing emails. Upgrading to a premium tier or switching to a no-ad alternative like WPS Office can prevent these unwanted insertions.
Why are my PDF highlights not showing up when I print from my iPhone?
This is often caused by rendering bugs in specific app updates where annotations are flattened incorrectly during the print process. Try updating your PDF app or printing the document from a different viewer to bypass the rendering glitch.
How do I check my PDF Reader app version on iOS?
Open the application, tap your profile or the settings gear icon, and navigate to the 'About' section. The current version number will be displayed there.
