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How to Configure Required Ports and URLs for Adobe Document Cloud in Firewalls
Question details
The administrator needs the official list of ports, domains, and URLs required to allow Adobe Document Cloud services through a network firewall.
- Product
- Adobe Document Cloud
- Device & OS
- not provided
- Scenario
- Configuring enterprise network firewalls or proxy servers to permit access to cloud document services.
- Observed behavior
- The network firewall or proxy is blocking cloud services, preventing users from accessing or authenticating with Adobe Document Cloud.
Ensure you have administrative privileges to modify your organization's network firewall, proxy configuration, or endpoint security settings before attempting to adjust allowlists.
Configure Firewall and Proxy Allowlist for Document Cloud
Add the official domains and ports to your network's allowlist and configure proxies to bypass SSL inspection for required endpoints.
Cloud services require specific network pathways to function properly. Relying on URLs found in page source codes is unreliable as cloud infrastructures are highly dynamic.
To ensure continuous access, administrators must configure network appliances to allow outbound traffic to official domains rather than hardcoded IP addresses.
Navigate to Adobe's official enterprise network and Document Cloud allowlist documentation to retrieve the most up-to-date list of required endpoints and domains.
Configure your firewall rules to permit outbound traffic on Port 443 (HTTPS) and Port 80 (HTTP) for all specified cloud service domains.
Add the required authentication and cloud storage URLs to your proxy server's SSL decryption bypass list. Deep packet inspection often breaks the certificate trust chain required for cloud login.
Looking for a Lightweight PDF and Cloud Alternative? Try WPS Office
If managing complex network configurations and allowlists for enterprise cloud services is becoming a burden, consider switching to WPS Office. It provides robust PDF editing and cloud capabilities with an intuitive, lightweight setup that is easier to deploy.
- 1. Download WPS Office: Visit the official WPS website and download the installation package for your operating system.
- 2. Install and Open: Run the installer, open WPS Office, and click on 'PDF Edit' from the workspace screen.
- 3. Manage PDFs Locally or in the Cloud: Open your existing PDF files to view, edit, or sync them to the WPS Cloud without complex proxy setups.
Frequently Asked Questions
Why does my PDF software fail to authenticate on a corporate network?
Corporate networks often use strict firewalls or proxies that intercept web traffic. If the proxy inspects the SSL certificate of the cloud service, authentication will fail until the service's URLs are added to the proxy bypass list.
Do I need to open inbound ports for document cloud services?
No, standard document cloud services generally only require outbound connections on ports 80 and 443. Inbound ports do not need to be opened, keeping your internal network secure.
Can I use static IP addresses instead of domain names for my firewall rules?
It is highly discouraged. Cloud services use load balancers and dynamic IP addresses that change frequently. You should always use the official domain names (FQDNs) in your network allowlists to maintain stable connectivity.
