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How to Fix Missing Accented Characters in Adobe Acrobat Liquid Mode
Question details
Users are experiencing an issue where accented characters disappear or display as blank spaces when reading PDFs in Liquid Mode on a mobile app.
- Product
- Adobe Acrobat Reader Mobile
- Device & OS
- not provided
- Scenario
- Viewing or creating PDF documents that contain special accented text using the Liquid Mode feature on a mobile device.
- Observed behavior
- Special accented characters such as ê, è, à, ô, and é are completely removed and appear as blank empty spaces instead of rendering correctly.
Verify whether the issue occurs on all PDF documents or only a specific file by opening a different PDF containing accented characters in Liquid Mode.
Embed Unicode-Compatible Fonts in the Original PDF
The most common cause of missing characters in reading modes is missing font information in the file itself. Embedding a Unicode font during creation ensures compatibility.
When a PDF relies on system fonts instead of embedded fonts, mobile readers often fail to decode special characters correctly during text reflow. Re-exporting the document with strict embedding rules can resolve this.
Open the original file in your document authoring software, such as Microsoft Word or WPS Office.
Select all the text and change the font to a universally supported Unicode font, such as Arial, Times New Roman, or Calibri.
Navigate to File > Options > Save (in Word) and check 'Embed fonts in the file', or use the PDF export options to ensure font embedding is active.
Save or export the document as a new PDF file and transfer it to your mobile device.
Open the newly created PDF in Adobe Acrobat on your mobile device and tap the Liquid Mode icon to verify the accented characters are visible.
Update the App and Adjust Device Settings
Character rendering issues are sometimes caused by application bugs introduced in recent updates, or mismatched language and regional settings.
Report Version-Specific Bugs to Adobe
If the characters worked perfectly in an earlier version of Acrobat but disappeared recently, it is highly likely a software regression bug that requires developer attention.
Use WPS Office as a Reliable Mobile PDF Reader
If Adobe Acrobat's Liquid Mode continues to drop accented characters due to software bugs, switch to WPS Office. The built-in WPS PDF reader features a robust 'Mobile View' that seamlessly reflows text while accurately rendering complex Unicode and accented characters.
- 1. Download WPS Office: Search for and download WPS Office from your device's respective App Store or Google Play Store.
- 2. Open the PDF File: Launch WPS Office, tap on the 'Files' tab, and locate the PDF document containing the accented characters.
- 3. Activate Mobile View: Once the PDF is open, tap the 'Mobile View' icon located at the bottom menu of the screen.
- 4. Read seamlessly: Scroll through your document; the text will automatically adapt to your screen size while fully preserving all accented and special characters.
Frequently Asked Questions
Why does Liquid Mode remove characters like é or à?
This typically happens due to missing embedded font data in the original PDF, font incompatibility, or a specific rendering bug within the mobile app that fails to properly decode certain Unicode characters during the text reflow process.
How do I embed fonts in a PDF to prevent missing characters?
When creating the PDF from software like Microsoft Word, navigate to the Save Options and ensure that the setting to 'Embed fonts in the file' is checked before you export or save the document as a PDF.
Can my mobile device's language settings affect how PDF text is displayed?
Yes. If your device's regional or language settings conflict with the document's encoding, the mobile PDF viewer may struggle to accurately map and display specialized accented characters.
Is there an alternative mobile app for reflowing PDF text?
Yes, many alternative mobile PDF readers offer a text reflow feature. For instance, WPS Office provides a 'Mobile View' mode that intelligently reorganizes PDF text for smaller screens while preserving all original character formatting.
