'%3e%3cpath%20d='M8%200C12.4183%200%2016%203.58172%2016%208C16%2012.4183%2012.4183%2016%208%2016C3.58172%2016%200%2012.4183%200%208C0%203.58172%203.58172%200%208%200ZM11.6162%204.38379C11.2257%203.99337%2010.5927%203.99338%2010.2021%204.38379L8%206.58594L5.79785%204.38379C5.40732%203.99334%204.77429%203.99329%204.38379%204.38379C3.99331%204.77429%203.99335%205.40733%204.38379%205.79785L6.58594%208L4.38379%2010.2021C3.99348%2010.5927%203.99341%2011.2257%204.38379%2011.6162C4.77426%2012.0066%205.40734%2012.0065%205.79785%2011.6162L8%209.41406L10.2021%2011.6162C10.5927%2012.0066%2011.2257%2012.0067%2011.6162%2011.6162C12.0067%2011.2257%2012.0066%2010.5927%2011.6162%2010.2021L9.41406%208L11.6162%205.79785C12.0066%205.40735%2012.0066%204.77429%2011.6162%204.38379Z'%20fill='%23080E17'%20fill-opacity='0.46'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3761_713'%3e%3crect%20width='16'%20height='16'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
How to Manage Document Cloud Files and Recent Items in WPS Office
Question details
The user needs to safely clear temporary recent files on mobile without accidentally deleting documents intentionally saved in Document Cloud.
- Product
- WPS Office
- Device & OS
- not provided
- Scenario
- Clearing the recent files list on mobile devices while keeping the actual files secure in the cloud storage.
- Observed behavior
- Clearing recent files on a mobile device removes them from Document Cloud, whereas clearing them on the desktop application does not affect the cloud files.
Ensure you are logged into the same WPS account across all devices and have updated both your mobile and desktop applications to the latest versions, as synchronization behavior can vary between older app versions.
Remove Unwanted Files Individually
Avoid using the 'Clear All' function on your mobile recent list. Instead, remove files one by one to ensure you only delete temporary documents.
Because synchronization logic can sometimes link the mobile recent list directly to cloud storage, clearing the entire list may unintentionally wipe out files you wanted to keep. Removing items individually gives you complete control over what stays and what goes.
Launch the WPS Office app on your mobile device and navigate to the 'Recent' tab located at the bottom of the screen.
Locate the specific temporary file you want to remove. Long-press the file name until the options menu appears.
Choose the option 'Remove record' or 'Remove from list'. Be careful not to select 'Delete file', as this will permanently delete the document from your cloud storage.
Organize Cloud Files into Dedicated Folders
Separate your permanent cloud documents from temporary files by saving them into specific folders within WPS Cloud.
Organize and Sync Your Files Across Devices Seamlessly
WPS Office provides intelligent cloud synchronization, allowing you to easily manage recent documents and securely save important files across both mobile and desktop platforms without fear of accidental data loss.
- 1. Download WPS Office: Install the latest version of WPS Office on your desktop and mobile devices.
- 2. Sign In to Your Account: Log in with the same account credentials on all devices to enable seamless cloud sync.
- 3. Manage Your Cloud Workspace: Navigate to the 'Cloud' tab to create folders and securely back up your important documents.
Frequently Asked Questions
Why do files disappear from the cloud when I clear my recent list on mobile?
In some older versions of the mobile app, clearing the recent list might trigger a synchronization command that deletes the file from the cloud to save space. Updating your app to the latest version and choosing 'Remove from list' instead of deleting the file helps prevent this.
Does clearing recent files on the desktop app affect my cloud storage?
Typically, clearing recent files on the WPS Office desktop application only removes the local shortcut history. It does not delete the actual file stored securely in your WPS Document Cloud.
How can I ensure my important documents are never accidentally deleted?
The best practice is to manually save important files into dedicated folders within the 'Cloud' tab, rather than leaving them in the root directory or relying solely on the 'Recent' files view.
Can I recover a cloud file if I accidentally deleted it from my mobile device?
Yes. WPS Cloud includes a Recycle Bin feature. You can access it via the WPS Cloud web portal or the desktop app to restore recently deleted files before they are permanently removed.
