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PDF Opening Issues

How to Open Box PDF Files in Adobe Acrobat Reader on iPad Pro

Bushra ParveenBushra Parveen Oct 19, 2026 869 views

Question details

The user needs to open PDF files stored in Box using Adobe Acrobat Reader on an iPad Pro to utilize advanced markup and annotation tools.

How to Open Box PDF Files in Adobe Acrobat Reader on an iPad Pro
Product
Box and Adobe Acrobat Reader
Device & OS
iPad Pro (iPadOS)
Scenario
Accessing cloud-stored PDF files from the Box app and transferring them to a dedicated PDF editor on a mobile tablet environment.
Observed behavior
PDFs open automatically in Box's built-in viewer, and iPadOS limitations prevent users from setting Adobe Acrobat Reader as the default PDF application.
Before you start

Ensure that both the Box app and the Adobe Acrobat Reader app are installed on your iPad Pro, and that you are signed into your accounts on both applications.

Solution 1Recommended

Transfer the PDF to Acrobat Reader via the iOS Share Menu

Use the iPadOS 'Share' or 'Open In' functionality to send a copy of the Box PDF directly to the Adobe Acrobat Reader app.

Because iPadOS does not allow you to change the system-wide default application for specific file types, you cannot force Box to open PDFs in Acrobat Reader automatically.

Instead, you must manually share a copy of the file from the Box viewer to Acrobat Reader. Note that the desktop versions of Acrobat Pro (for Mac or Windows) cannot run on an iPad, so you must use the mobile App Store version.

1
Open the Box app

Launch the Box app on your iPad Pro and navigate to the folder containing your PDF file.

2
Preview the PDF

Tap on the PDF file. It will temporarily open in Box's built-in document viewer.

3
Access the Share menu

Tap the 'Share' or 'Export' icon (usually represented by a square with an upward-pointing arrow) in the top-right corner of the screen.

4
Select Open In

From the sharing options, tap 'Open In...' or 'Send Copy' to bring up the iOS app selection menu.

5
Choose Adobe Acrobat

Scroll through the available application icons and tap 'Acrobat' or 'Copy to Acrobat'. The PDF will now open in Adobe Acrobat Reader where you can highlight and annotate.

Transfer the PDF to Acrobat Reader via the iOS Share Menu
Manual Sync Required: Because you are working on a copied file in Acrobat Reader, any annotations or highlights you make will not automatically sync back to Box. You will need to share the edited file from Acrobat back to the Box app to update your cloud storage.
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  1. 1. Install WPS Office: Download and install WPS Office for free from the App Store on your iPad Pro.
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Frequently Asked Questions

Can I make Adobe Acrobat the default PDF reader on my iPad Pro?

No. Apple's iPadOS restricts users from changing the default application for specific file types. PDFs will typically open in the built-in Apple previewer or the viewer of the app you are currently using, requiring you to manually share them to third-party editors.

Will my highlights in Acrobat Reader sync automatically back to Box?

If you exported a copy to Acrobat Reader using the 'Open In' method, the edits are saved locally on your iPad. You must manually use the Share feature in Acrobat Reader to save or upload the annotated file back to your Box account.

Can I install Adobe Acrobat Pro on my iPad?

No, Adobe Acrobat Pro is built exclusively for desktop operating systems like Windows and macOS. iPad users must use the Adobe Acrobat Reader mobile app, which offers a tailored set of markup and viewing features.