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How to Open Email PDFs on All Devices using Document Cloud
Question details
The user wants to locate PDFs opened from an email attachment in the iOS app and make them accessible across multiple devices.
- Product
- Adobe Acrobat / Document Cloud
- Device & OS
- iOS
- Scenario
- Opening a PDF attachment from an email and wanting to view or edit it on other computers or mobile devices.
- Observed behavior
- The PDF is initially stored locally on the iOS device, making it inaccessible on other devices until synced to the cloud.
Ensure you have a registered Adobe account and are logged into the Adobe Acrobat app on your iOS device. You will also need an active internet connection to upload files to Document Cloud.
Save and Upload the PDF to Adobe Document Cloud
Move the locally saved email attachment to Adobe Document Cloud so it syncs across all your devices.
When you open a PDF directly from an iOS email client, it is temporarily cached or saved locally on your device. To ensure you can access this document from your computer, tablet, or another phone, you must manually push it to Adobe Document Cloud.
Tap the PDF attachment in your email app. Tap the 'Share' icon and select 'Open in Adobe Acrobat' from the iOS share sheet to import it into the app.
Once the PDF is open in the Acrobat app, tap the three dots (More) menu in the upper right corner and select 'Save to Document Cloud'.
Open the Adobe Acrobat desktop app or navigate to the Adobe Document Cloud web interface on another device. Sign in with the same Adobe ID, and open the 'Document Cloud' or 'Files' tab to view your synced PDF.
Sync and Access PDFs Across All Devices with WPS Office
WPS Office offers a built-in PDF reader and free WPS Cloud storage, making it incredibly easy to open email attachments and sync them across your phone, tablet, and computer seamlessly.
- 1. Install WPS Office: Download and install the WPS Office app on your iOS device from the App Store, and install the desktop version on your PC or Mac.
- 2. Open the Email Attachment: Tap the PDF attachment in your mobile email app, choose the 'Share' icon, and select 'Open in WPS Office'.
- 3. Upload to WPS Cloud: In WPS Office, tap 'Tools' and select 'Save As'. Choose 'WPS Cloud' as the storage location to upload the PDF to your account.
- 4. View Anywhere: Log in to the same WPS account on your PC or Mac. Open the 'Cloud' tab to instantly access, read, and edit the synced PDF.
Frequently Asked Questions
Why can't I see the PDF I just opened from my email on my computer?
By default, iOS email apps save attachments to your device's local storage or app sandbox. You must manually move or upload the file to a cloud service like Adobe Document Cloud, iCloud, or WPS Cloud to view it on your computer.
How much free storage does Adobe Document Cloud provide?
Adobe offers 2GB of free Document Cloud storage for users with a free Adobe Acrobat Reader account, which is generally sufficient for standard PDF reading and syncing needs.
Can I auto-save email PDFs directly to the cloud on iOS?
iOS email apps generally require you to manually share or save the attachment to your cloud app. It does not happen automatically without user action via the Share menu.
How do I find PDFs stored on my iPhone if I didn't save them to the cloud?
You can usually find locally saved PDFs by opening the native 'Files' app on your iPhone and checking the 'On My iPhone' location or the specific 'Downloads' folder.
