How to Remove or Recover a Forgotten PDF Password
Question details
The user needs to regain access to or remove the password from a protected PDF document.

- Product
- PDF Documents
- Device & OS
- not provided
- Scenario
- The user is attempting to open or modify a password-protected PDF but has forgotten the password or needs to remove the restriction.
- Observed behavior
- The PDF file requires a password prompt to open or restricts editing and printing, preventing full access to the file's content.
Ensure you have the legal right to access or modify the PDF document. Legitimate password removal requires the current password or owner-level permissions, as standard PDF software cannot bypass encryption.
Remove Password Security Using a Desktop PDF Editor
If you remember the password or have the necessary owner permissions, you can permanently remove the password requirement from the document settings.
This method requires you to open the document first. It is the standard procedure across most major desktop PDF applications.
Launch your desktop PDF application, open the protected file, and enter the Open or Permissions password.
Navigate to the document's Properties or Protect menu, then locate the 'Security Settings' or 'Encryption' options.
Change the active Security Method from 'Password Security' to 'No Security' in the dropdown menu.
Confirm the removal of the password when prompted, then save the document to permanently remove the encryption.

Recover Access Through Alternate Sources
Since standard PDF editors cannot bypass heavy encryption, recovering a completely lost password involves locating an unprotected version of the file.
Remove PDF Security Seamlessly with WPS Office
With WPS Office's built-in PDF tools, managing document permissions and removing known passwords is a straightforward process.
- 1. Open the Protected File: Launch WPS Office, open your encrypted PDF file, and enter the current password to view the document.
- 2. Navigate to the Protect Tab: Click on the 'Protect' tab located on the top navigation ribbon to view the document security options.
- 3. Access Encryption Settings: Click on 'Encrypt' to open the security dialog box where the current password settings are configured.
- 4. Remove the Password: Clear the text in the password fields and uncheck the password requirement options, then click 'Confirm'.
- 5. Save Your Changes: Save the file (Ctrl+S) to permanently apply the changes and keep the document unprotected for future use.

Frequently Asked Questions
Can I open a password-protected PDF if I completely forgot the password?
Standard PDF applications prioritize security and cannot bypass modern AES encryption without the correct password. You will need to locate an unprotected backup copy or contact the original document creator for access.
Why can I open the PDF but not print or edit it?
The PDF likely has a 'Permissions' (or Master) password applied. This type of security allows users to view the document normally but restricts modifications, printing, or copying text without entering the secondary password.
Does removing the password modify the original file's content?
No, removing a PDF password only updates the document's security metadata. All text, formatting, charts, and images within the file remain exactly the same.




