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PDF Conversion Issues

How to Stop Adobe Acrobat Creating Ad Text Files When Exporting PDFs

Khadija KhanKhadija Khan Oct 19, 2026 869 views

Question details

The user wants to prevent Adobe Acrobat from automatically generating an unwanted advertisement text file when exporting a PDF to an external drive.

How to Stop Automated Adobe Advertisement Text Files When Exporting PDFs
Product
Adobe Acrobat
Device & OS
iPhone 13 Pro Max (iOS)
Scenario
Exporting a PDF document to an external storage drive using an iPhone.
Observed behavior
An extra .txt file containing an Adobe advertisement is automatically created alongside the exported PDF document.
Before you start

Ensure your iPhone is connected to a stable Wi-Fi network, as resolving this bug requires downloading the latest app update from the App Store.

Solution 1Recommended

Update Adobe Acrobat to the Latest Version

This issue was identified as a software bug by Adobe and has been fully patched in newer application releases. Updating the app resolves the problem.

Adobe support has confirmed that the creation of automated advertisement text files during PDF export was a known issue in older versions of the iOS application. The development team has released a fix in the most recent update.

1
Open the App Store

Unlock your iPhone and tap on the 'App Store' icon from your home screen.

2
Access your Apple account profile

Tap on your profile picture or initials in the top-right corner of the App Store screen to view available updates.

3
Update Adobe Acrobat

Scroll down to the 'Upcoming Automatic Updates' section. Locate 'Adobe Acrobat Reader' in the list and tap the 'Update' button next to it.

4
Verify the fix

Once the update is installed, open Adobe Acrobat, connect your external drive, and try exporting a PDF again. The unwanted advertisement text file will no longer be generated.

Update Adobe Acrobat to the Latest Version
Official Bug Fix: Adobe officially confirmed that this unwanted advertisement file issue was patched in their recent iOS updates, so no further manual settings changes are required.
Free Microsoft Office alternative

Edit and Export PDFs Cleanly Using WPS Office

If you are tired of software bugs or unwanted promotional files cluttering your external drives, WPS Office is an excellent, lightweight alternative. It offers powerful PDF editing, seamless conversion, and a clean, ad-free export experience on iOS, Android, Mac, and Windows.

  1. 1. Open your document in WPS Office: Download WPS Office from the App Store, launch the app, and open the PDF or document you wish to export.
  2. 2. Select the Export option: Tap the 'Tools' menu at the bottom, navigate to the 'File' tab, and select 'Save As' or 'Export'.
  3. 3. Save to your external drive: Choose 'Files' or 'Local', select your connected external drive under the iOS Locations menu, and tap 'Save'.
Export and manage PDFs cleanly without auto-generated advertisement text files.Fully compatible with Adobe PDF standards and Microsoft Office formats (Word, Excel, PowerPoint).Lightweight iOS app that saves storage space and runs smoothly on your iPhone.Includes built-in file management for easy saving directly to external drives and cloud storage.
microsoft office alternative - wps office

Frequently Asked Questions

Why does Adobe Acrobat create a .txt file when I save a PDF on my iPhone?

In older versions of the Adobe Acrobat iOS app, a software bug caused the application to automatically generate a promotional text file alongside the exported PDF. This issue has been fully resolved in newer updates available on the App Store.

How do I export a PDF to an external drive on my iPhone?

You can export a PDF by opening it in your PDF viewer, tapping the Share or Export icon, selecting 'Save to Files', and then choosing your connected external drive under the 'Locations' menu.

Does deleting the Adobe ad text file affect my exported PDF?

No, deleting the automatically generated .txt advertisement file will not affect your PDF document or its contents in any way. It is completely safe to delete.