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How to Stop Adobe Acrobat Premium Prompts When Opening Word Files on Android
Question details
The user wants to prevent Adobe Acrobat from automatically opening Word attachments and displaying a prompt to purchase a Premium subscription on their Android device.
- Product
- Adobe Acrobat for Android
- Device & OS
- Android (e.g., Google Pixel 7)
- Scenario
- Opening a Word document attachment from an email application like Gmail.
- Observed behavior
- Adobe Acrobat intercepts the Word file instead of a word-processing app, fails to properly display it for editing, and prompts the user to buy a Premium subscription.
Ensure you have a compatible word-processing application installed on your Android device before clearing default app settings so you can properly open the Word file.
Clear Adobe Acrobat Default App Settings
Remove Adobe Acrobat as the default application for Word documents so your phone prompts you to choose the correct word processor.
When an app is set as the default for a specific file type, Android automatically bypasses the app selection screen. By clearing the default settings for Adobe Acrobat, you regain the ability to choose an appropriate app for Word files.
Unlock your Android device and open the 'Settings' application.
Scroll down and tap on 'Apps' or 'Applications' to view the list of installed software on your device.
Locate and tap on 'Adobe Acrobat' from the list of applications.
Scroll down the app info page and select 'Set as default' or 'Open by default' depending on your Android version.
Tap the 'Clear defaults' button to revoke Acrobat's permission to automatically open Word files.
Return to Gmail or your email app and tap the Word attachment again. When prompted, select your preferred word-processing application.
Use WPS Office to Open Word Documents on Android
Set WPS Office as your default application to open Word attachments quickly and for free, without dealing with unnecessary premium prompts or formatting issues.
- 1. Install WPS Office: Download and install WPS Office from the Google Play Store on your Android device.
- 2. Open Your Attachment: Navigate to your email app and tap the Word document attachment.
- 3. Set WPS as Default: When the app selection prompt appears, choose WPS Office and select 'Always' to make it your default word processor.
Frequently Asked Questions
Why does Adobe Acrobat try to open my Word documents?
This happens when Adobe Acrobat was previously selected to open a Word file with the 'Always' option checked. This action makes it the default application for that specific file format (.doc or .docx) on your Android device.
Will clearing app defaults delete my files or data?
No, clearing defaults only resets your device's preference for which app opens specific file types. It does not delete any of your personal documents, app data, or account information.
What if I don't see the 'Clear defaults' option?
On some Android versions, you might need to tap 'Open by default' first to reveal the 'Clear defaults' button. If the button is greyed out, it means the app is not currently set as the default for any file types.
How can I convert the Word document to a PDF on my phone?
Once you open the document in a compatible word processor like WPS Office, you can easily convert the file by navigating to the file menu and selecting 'Export to PDF' or 'Save as PDF'.
