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What Happened to Adobe Send and Track? How to Find the Share Feature
Question details
The user is trying to locate the Adobe Send and Track feature, which is no longer visible after a software or license update.
- Product
- Adobe Acrobat
- Device & OS
- not provided
- Scenario
- Following an application or license update to Adobe Acrobat, the user needs to track a sent PDF but cannot find the legacy Send and Track tool.
- Observed behavior
- The Send and Track option has disappeared from the tools menu and has been replaced by a general Share feature, causing confusion about whether document tracking is still available.
Ensure that your Adobe Acrobat software is updated to the latest version and that you are logged into your Adobe Document Cloud account to access the active sharing and tracking tools.
Use the Renamed Share Feature to Track PDFs
Adobe has upgraded the 'Send and Track' service and renamed it to 'Share' or 'Share and Track'. You can still track document activity through this updated interface.
The core functionality of tracking who views your PDF remains fully intact. Adobe consolidated several sharing and review tools into a single workflow to simplify the user interface.
Launch Adobe Acrobat or Acrobat Reader and open the PDF file you intend to send and track.
Click the 'Share' button located in the top-right corner of the application window, or find it in the right-hand Tools pane.
Choose the option to 'Create a Link' or 'Send as Attachment'. As long as you are logged into your Document Cloud account, link sharing is automatically tracked.
To see who has viewed your document, navigate to the 'Home' tab in Acrobat, select 'Shared By You' under the Shared section, and review the activity logs.
Easily Share and Collaborate on PDFs with WPS Office
If you are looking for a straightforward way to send and share your PDF documents without confusing interface changes, WPS Office provides robust, built-in cloud sharing tools.
- 1. Open your PDF in WPS Office: Launch WPS Office and open the PDF file you wish to share with others.
- 2. Click on the Share button: Navigate to the top right corner of the application window and click the 'Share' button.
- 3. Choose your sharing method: Select whether you want to share the document via a direct web link, an email attachment, or a collaborative workspace.
- 4. Adjust viewing permissions: Set the appropriate link permissions to control who can view or download your shared PDF file securely.
Frequently Asked Questions
Why did Adobe change Send and Track to Share?
Adobe consolidated its sending, reviewing, and tracking capabilities into a unified 'Share' interface to streamline document collaboration workflows within the Adobe Document Cloud ecosystem.
Can I still access files I sent using the old Send and Track tool?
Yes, any files that were previously sent using the legacy Send and Track feature remain securely stored and accessible in your Adobe Document Cloud under the 'Shared' or 'Sent' folders.
Do I need a paid subscription to track shared PDFs in Adobe Acrobat?
Basic link sharing is available in the free reader, but advanced tracking features, such as detailed activity logs showing exactly when a recipient opened the file, typically require an active Adobe Acrobat Standard or Pro subscription.
