Suspicious Login Issues

How to Handle Repeated Microsoft Account Unusual Sign-In Alerts

Huma Ashraf Ch Oct 22, 2026 868 views

Question details

The user is receiving persistent text and email alerts about unusual sign-in activity on their Microsoft account, even after changing the password multiple times.

How to Handle Repeated Microsoft Account Unusual Sign-In Alerts

Product: Microsoft Account
Device & OS: not provided
Scenario: Determining whether repeated unusual sign-in notifications are genuine security alerts or persistent phishing attempts.
Observed behavior: Constant SMS and email notifications containing links are arriving, creating confusion about the actual security status of the account.

Before you start

Do not click on any links, download attachments, or call any phone numbers provided in the suspicious text messages or emails before verifying their authenticity.

Solution 1Recommended

Verify the Sender and Avoid Phishing Links

Determine if the message is a genuine alert from Microsoft or a phishing attempt by inspecting the sender's details.

Phishing scams often spoof official emails to panic users into clicking malicious links. Verifying the actual sender address is the safest way to handle unexpected security alerts.

Inspect the sender email

Open the email but do not click any links inside it. Hover your mouse cursor over the sender's display name to reveal the actual email address.

Check message properties

If you are using Outlook, open the message properties or headers to verify the true origin of the email. Genuine Microsoft security emails typically come from account-security-noreply@accountprotection.microsoft.com.

Ignore unsolicited calls

Treat any unsolicited phone calls or texts asking for your credentials as scams. Microsoft does not unexpectedly call customers to report unusual sign-in activity.

Verify the Sender and Avoid Phishing Links

Phishing Tactics: Scammers often continue sending fake alerts even after you change your password, hoping you will eventually click their malicious link out of frustration.

Solution 2

Secure Your Microsoft Account Directly

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Frequently Asked Questions

Why do I keep getting Microsoft unusual sign-in alerts after changing my password?

If you have already secured your account, these repeated messages are highly likely to be phishing attempts trying to trick you into revealing your new password on a fake login page. Always verify the sender and avoid clicking links in these messages.

How can I tell if a Microsoft security email is legitimate?

Legitimate Microsoft security emails usually come from 'account-security-noreply@accountprotection.microsoft.com'. If the sender address is different, or if you hover over a link and it points to an unfamiliar non-Microsoft website, it is a phishing scam.

Will Microsoft ever call me about suspicious account activity?

No, Microsoft does not proactively call customers to report suspicious sign-in activity or to request personal information and passwords. Any unsolicited phone call of this nature is a scam and should be ignored.

Microsoft Office Security Issues